An expanding hospitality group is preparing a new opening in Reus. We are looking for a driven individual to lead the dining room as Shift Supervisor, build their own team, and ensure a memorable guest experience from day one. **What you will do:** * Plan, coordinate, and supervise the dining room team during each shift. * Recruit, train, and integrate new waitstaff for the dining room. * Ensure compliance with service standards, table setup, and customer care. * Manage opening and closing procedures, cash handling, and incident resolution. * Coordinate with the kitchen team to maintain appropriate timing and alignment between both teams. * Analyze key metrics: average check size, customer satisfaction, complaints, etc. **What we require:** * Minimum of 2 years of experience supervising dining room operations in mid-to-high-end restaurants or high-volume establishments. * Education in Hospitality, Catering, or related field (or equivalent experience). * Leadership skills, clear communication, organization, and process management abilities. * Experience with POS systems, cash management, and knowledge of customer service standards. **Working conditions:** * Indefinite contract after probation period. * Full-time, rotating shifts. * Real growth opportunities within a new project. Position type: Full-time, Permanent contract Salary: €1,500.00–€2,500.00 per month Benefits: * Training in professional certifications * Option for permanent contract * Training program * Uniforms provided Experience: * Similar position: 2 years (Desirable) Language: * Catalan (Mandatory) * English (Desirable) Job location: On-site