Job Summary: Responsible for organizing and overseeing the Restaurant Department’s activities, optimizing internal management and team performance while ensuring service quality and food safety. Key Responsibilities: 1. Leads and coordinates the restaurant team to deliver high-quality service. 2. Ensures service quality and compliance with operational standards. 3. Manages inventory and food & beverage preparation efficiently. Posted on: 4 Feb 2026 Category: Hotels Brand: Only YOU Hotels City: Madrid Department: Front-of-House & Service (waiters, bartenders) Contract Type: Permanent **Restaurant Supervisor** ========================= **Job Mission** --------------------- Responsible for organizing and overseeing all activities and resources of the Restaurant Department to optimize internal process management and team performance, ensuring service quality and food safety at all times, to the benefit and satisfaction of guests. **Profile Requirements** ------------------------- Education / Qualifications (specify legal requirements for the role): Vocational Training Level II / Higher Vocational Training; Prior experience and knowledge: Restaurant, hotel, wines, table setting; 3–4 years’ experience; Advanced English and German or French; Proficient in Word, Excel, and Outlook; Other desirable (non-mandatory) requirements: 5 years’ experience. **Main Functions and Responsibilities** --------------------------------------------- Supervise daily restaurant operations, ensuring high-quality service that meets established standards; Coordinate and direct restaurant staff, assigning tasks and shifts as needed to ensure efficient workload distribution; Ensure the restaurant is clean and well-organized by supervising cleaning of service areas and utensils; Ensure all food safety and health procedures are followed in accordance with local regulations; Monitor food and beverage inventory, placing orders and managing stock levels efficiently; Supervise dish preparation and presentation to ensure compliance with the restaurant’s quality standards; Handle guest complaints and incidents effectively and professionally, ensuring guest satisfaction; Collaborate with the kitchen team to guarantee smooth service and timely order delivery; Train and motivate front-of-house staff to enhance performance and customer service skills; Prepare sales and performance reports for the restaurant, proposing corrective or improvement measures when necessary; Ensure proper implementation of restaurant operational procedures and company policies; Monitor adherence to customer service standards and foster a pleasant, professional atmosphere for guests. All recruitment processes conducted by PALLADIUM HOTEL GROUP comply with current data protection regulations. Your personal data will be processed effectively, proportionally, and responsibly, strictly adhering to Regulation (EU) 679/2016 General Data Protection Regulation (“GDPR”) and all other applicable legislation. By applying to this position, you acknowledge and consent to the processing of the personal data you have voluntarily provided through this platform. PALLADIUM GESTIÓN S.L.U., as the data controller, will process your data to manage your application and enable your participation in recruitment processes across any PALLADIUM HOTEL GROUP company, for pre-contractual measures or the intention to conclude an employment contract. As this job opening may be located at any PALLADIUM HOTEL GROUP hotel, your personal data may be shared with the hotel’s owner company and, where applicable, subject to international data transfers. You may consult our extended information on data processing, which outlines how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability, in the Palladium Talent Privacy Policy.