Jun Sales - Inbound Job Listings

Customer Service Representative64842969270529120

Indeed

Customer Service Representative

**Grupo Projeta**, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative for Italian markets, on a full\-time contract,reporting to the Customer Service Team Lead**.** Founded in 1904, Grupo Projeta has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We're on a mission to become the world's most requested PPE and Safety Wear Brand. **JOB SUMMARY:** As Customer Service Representative, you will act as a point of contact for Grupo Projeta customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate. **KEY RESPONSIBILITIES:** * Assist Grupo Projeta customers in a specific region with general queries * Respond to all queries in a timely fashion in accordance with agreed KPIs * Provide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delays * Utilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholders * Update internal systems with record of customer interactions, communications and complaints * Communicating and coordinating with colleagues as necessary * Provide feedback on efficiency of customer service process * Gather intel on common flaws or problems and co\-ordinate feedback to relevant department to stop future issues from happening **REQUIREMENTS:** * Previous customer service experience (e.g., retail, hospitality, call centers). * Fluency in **Italian** is essential, both written and spoken. * Good level of English is essential. * Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systems * Experience working with customers * Positive and proactive attitude Tipo de puesto: Jornada completa Beneficios: * Acciones empresariales * Apoyo para el cuidado de niños * Gastos de reubicación Ubicación del trabajo: Empleo presencial

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary

Indeed

Tire Technician

Tire Technician \- \- \- \- \- \- \- \- \- \- \- \- KEY EXPECTED ACHIEVEMENTS* Carry out all technical services required for tyre maintenance, in compliance with work standards and safety instructions defined for the activity (wearing mandatory equipment, etc.). * Identify additional technical services (additional sales) to be carried out and intervene on the vehicle. * Complete Master Check and pass on information. * Contribute to the work environment and participate in the implementation of the measures needed to achieve a good, healthy and safe work environment. * Dailay operational tasks connected to the service center \- on site and off site * Handle daily administration connected to the service center * Ensure a direct and commercial relationship with the customer. * Contribute to the sale of services and/or products (keep informed of current promotional campaigns and product knowledge). * Together with the manager and the team contribute to the development of the service center. GET YOU STARTED: GET YOU STARTED IN YOUR JOB: GET YOU GOING: Standard Development Plan / Plan Standard de Développement Standard\_Dev\_Plan\_Marketing Job\_template.xlsx CAREER PATH:

9WW2+5V Hernán-Valle, Spain

Negotiable Salary

IT Client Management Services, Associate64151421432578122

Indeed

IT Client Management Services, Associate

**Position:** IT Client Service Owner, Associate **Location:** Granada, Spain **Join us on a journey of endless possibilities** At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180\+ countries, we design and deliver people\-first solutions powered by cloud\-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com **Role** The ITCSO will be responsible for the operational part of the implemented ITIL processes supporting Strada Global Technology and Applications Support services. The primary objective is to be operational responsible for the service provided. An ITCSO should be the link between all our support teams to increase the service we provide to our customers, being the coordinators, unlockers and “translators” between technical teams and the business. **Duties (include but are not limited to)** * Administer and manage release processes for the progression of Deployment Services projects. * Perform daily and weekly tasks such as creating reports and conducting periodic system checks. * Provide 1st Line Support: reporting, prioritizing, analyzing, and resolving faults through to resolution, including hierarchical escalation and proper follow\-up. * Assess Incident and Change Request (ticket) ownership and ensure timely follow\-up on actions. * Monitor Service Level Agreements (SLAs) and ensure compliance with internal and external requirements. * Validate release management tasks. * Ensure accurate and up\-to\-date documentation is maintained. * Manage incidents, including classification and prioritization, as well as overall case management. * Catch and dispatch incoming requests effectively. * Identify and highlight process improvement opportunities. **Competencies** * Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self\-development. * Seeks and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up to date, turns mistakes into learning opportunities. **Skills** * Strong communication and relationship\-building skills; open\-minded, flexible, and customer\-focused. * Excellent listener with the ability to negotiate effectively and handle feedback constructively. * Proven analytical and problem\-solving ability; able to simplify complex issues and identify root causes. * Results\-driven with strong prioritization, accountability, and decision\-making skills. * Experienced in coaching and supporting teams; promotes continuous learning and ownership. * Skilled in conflict resolution and fostering a collaborative, solution\-oriented environment. * Degree\-level education (or equivalent experience). * ITIL Service Delivery certification highly valued. * Experience with Windows Server environments (2003 / 2010\). * Strong coordination, organization, and multitasking abilities. * Quick to learn new tools and technologies; team player in an international setting. **At Strada, our values guide everything we do:** * **Anticipate Customer Needs** – We stay ahead of trends so our customers can grow and succeed. * **Own the Outcome** – We take responsibility for delivering excellence and ensuring things get done right. * **Challenge Ourselves to Work Smarter** – We move faster than the world around us to drive change and accomplish more. * **Empower Each Other to Solve Problems** – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. * **Care About Our Work** – We understand that what we do impacts millions, and we have a responsibility to get it right. **Benefits** At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. **Our commitment to Diversity and Inclusion** Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. **Diversity Policy Statement** Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter. **Authorization to work in the Employing Country** To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education \& training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Calle Dr. Azpitarte, 1, LOCAL D, Beiro, 18012 Granada, Spain

Negotiable Salary