***“The world is yours with Meliá”*** Discover a borderless path at Meliá, where growth and development opportunities are endless. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family **Discover some of the benefits we offer:** * **My MeliáRewards****: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * **My MeliáBenefits****: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Feel proud to belong to Meliá, just as we are proud of you. **What will be your main responsibilities?** * Ensure customer experience by personalizing their stay, anticipating their needs, and exceeding their expectations * Handle possible incidents or customer feedback * Share all MMy TripAdvisor comments from the previous day * Send monthly summaries of the month's Quality results to the management team * Master brand standards and the hotel’s level of standardization * Establish actions to correct areas that deviate from standards * Provide telephone support to customers and suppliers * Be aware of inspection visits * Know how to prepare and review pro\-forma invoices and contracts * Know how to prepare and review service orders **What are we looking for?** * Education in Tourism or similar field * Possibility of internship agreement with school * Proactive, dynamic person with strong service vocation * High customer orientation and teamwork skills **At Meliá, everyone is VIP** Outstanding professionals who make everyday life easier and exceptional. From newcomers to the most experienced, they all possess unique and important qualities that make working at Meliá a constant growth opportunity and a passport to shape your future wherever you want. Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling of belonging to a great family that values people like you—**VIP** people. *At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, supported by management commitment and the principles outlined in our Human Resources policies. Likewise, we promote throughout the entire workforce a corporate culture committed to effective equality and raise awareness about the need for joint and comprehensive action.* *We strengthen our commitment to equality and diversity, avoiding any kind of discrimination, especially related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.* *Furthermore, we support the sustainable growth of our industry through a highly responsible human team. In this sense, our motto is “****Toward a sustainable future, from a responsible present****.” Thanks to all our collaborators, we make it possible.* If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**