Retail Manager

Description

Job Summary: Dynamic Retail Manager with commercial vision and results orientation to lead retail outlets, ensure customer experience excellence, and achieve business objectives. Key Highlights: 1. Lead operational and strategic management of retail outlets. 2. Coordinate teams and optimize store operations. 3. Develop visual merchandising strategies. **Description:** ---------------- **About the Position** At Optimacultura, we are seeking a dynamic Retail Manager with commercial vision and results orientation. The selected candidate will be responsible for leading the operational and strategic management of our retail outlets, ensuring excellent customer experience and achievement of commercial objectives. You will coordinate teams, optimize store operations, and develop visual merchandising strategies that enhance the shopping experience and business performance. **What Will Be Your Mission?** Ensure the proper functioning of the retail outlet by leading the team and optimizing processes, stock, and visual merchandising to maximize results and deliver a distinctive customer experience. **Main Responsibilities** Store and Operations Management: * Comprehensive stock and assortment management, inventory control, and replenishment. * Supervision of standards for order, cleanliness, and maintenance of the retail outlet. * Coordination with suppliers and headquarters for negotiations and operational reporting. Analysis and Results: * Monitoring and analysis of key KPIs: average transaction value, conversion rate, and units per transaction. * Preparation of tracking reports and qualitative feedback for Operations Management. Visual Merchandising and Customer Experience: * Implementation of visual merchandising guidelines adapted to the retail outlet. * Design and setup of window displays according to foot traffic, campaigns, and seasonality. * Optimization of store layout to improve sensory experience and customer journey. Team Management: * Leadership, motivation, and development of the sales team. * Continuous training in sales techniques, product knowledge, and visual merchandising. * Planning and coordination of campaigns, product launches, and special events. **Requirements:** --------------- **Education** * Bachelor’s degree in Business Administration, Marketing, Commerce, Interior Design, or related field. **Experience** * At least 1–2 years in direct sales. * 2–3 years in visual merchandising and store management. **Knowledge and Skills** * Analytical ability and results orientation. * Knowledge of commercial layout, in-store circulation, and product management. * Proficiency in Business Intelligence tools (Advanced Excel, Power BI, or Tableau). * Experience in e-commerce environments. * Intermediate level of English. * Willingness to travel. **Preferred Qualifications** * Proficiency in design software: AutoCAD, SketchUp, or Adobe Creative Suite. **What We Offer** * Join a professional and growing team. * Opportunities for professional development and continuous training. * Competitive salary commensurate with experience and competencies. * Option for private health insurance as part of the benefits package.