4* Hotel Receptionist

Description

Job Summary: We are looking for a Receptionist to manage reservations, optimize resources, and deliver excellent customer service at a hotel in Silleda. Key Responsibilities: 1. Room reservation management 2. Resource optimization and high-quality customer service 3. Telephone support and request/incident management **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels across 24 countries worldwide. Our operations are backed by extensive expertise reflected in all areas—from hotel management and brand values to guest experience care. We firmly believe that a company’s success lies in nurturing talent and inspiring its people. Therefore, we seek individuals passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are seeking a **Receptionist for our Exe Vía Argentum 4\* hotel located in Silleda (Pontevedra)**. **What will your responsibilities be?** * Managing room reservations. * Optimizing resources to deliver the highest quality customer service. * Guest check-in and check-out. * Telephone support and handling requests or incidents. * Delivering outstanding customer service. **What are we looking for?** * Tourism-related studies. * Experience in hotels of a similar category. * Advanced English proficiency; an additional language is valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel industry company—continuously growing and expanding globally—and one that invests in the ongoing professional development of its team. Additionally, as a member of Eurostars Hotel Company, you will enjoy the following benefits: * **50% discount on our premium hotels:** Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * **The Power Business School training:** 100% free and unlimited access to all trainings (MBA, digital skills, office software, soft skills, etc.) provided by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the sector. * **Access to our Employee Club:** Where you can enjoy various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * **Enjoy complimentary hotel stays:** Through the Eurostars Hotel Company Referral Program, we reward referrals that result in hires. If you refer someone who is hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we would love for you to apply. Or, if you know someone who might be interested, feel free to share this job posting.