As a Bartender, you will be responsible for delivering professional and personalized service at the bar, ensuring the proper preparation of cocktails, beverages, and coffee according to hotel standards. You will guarantee cleanliness, order, and optimal functionality of the bar area, and contribute to creating a welcoming and dynamic atmosphere that enhances the guest experience. **Key Responsibilities** **Operational Management:** * Prepare the bar prior to service (mise en place of glassware, tools, and products). * Prepare classic and signature cocktails following established recipes. * Serve alcoholic and non-alcoholic beverages efficiently and safely. * Maintain daily stock control and communicate restocking needs. * Ensure accurate billing and order registration in the POS system. * Collaborate with the dining room team to ensure coordinated and seamless service. **Customer Service:** * Provide friendly, professional, and personalized service to each guest. * Anticipate guest needs and offer suggestions to enhance their experience. * Handle minor incidents empathetically and effectively, reporting to the supervisor when necessary. * Promote upselling through product recommendations or pairings. **Quality and Cleanliness:** * Comply with hygiene, food safety, and alcohol handling regulations. * Maintain the bar, glassware, and tools in optimal conditions of cleanliness and order. * Monitor correct use of equipment and machinery (blenders, shakers, etc.). * Report incidents, breakages, or anomalies to the supervisor. **Requirements** * Minimum 1 year of experience in mixology or bar service within hotels or high-end establishments. * Education in Hospitality, Mixology, or related field. * Knowledge of mixology techniques, wines, and spirits. * Intermediate level of English; additional languages are valued. * Dynamic, sociable profile with strong customer satisfaction orientation. * Organizational skills, ability to work in a team, and attention to detail. Department Food and Beverage Locations El Lodge / Maribel