Administrative Assistant (m/f/d)

Description

Summary: We are seeking two versatile administrative assistants with strong client relationship sensitivity to reinforce our back-office and ensure daily administrative management while contributing to monitoring our clients' satisfaction. Highlights: 1. Key position at the heart of the organization within a human-scale company 2. Diverse responsibilities and a collaborative work environment 3. Opportunities for transition to a permanent contract (CDI) based on commitment and skills A company in full growth within the cleaning and services sector, we place service quality, human relationships, and responsiveness at the core of our priorities. To reinforce our back\-office, we are seeking two versatile administrative assistants with genuine client relationship sensitivity. **Your role** As a true pillar of the back\-office, you will handle daily administrative management while actively contributing to monitoring our clients' satisfaction. You serve as an essential link between field teams, management, and clients. **Your schedule:** **Position 1:** * Monday to Friday, 6:00 AM to 3:00 PM (including remote work from 6:00 AM to 8:30 AM), with a 1-hour break to be taken between 12:00 PM and 2:00 PM. * \+ remote on-call duty for one weekend out of four\. **Position 2:** * Monday to Friday, 10:00 AM to 6:00 PM, with a 1-hour break to be taken between 12:00 PM and 2:00 PM, and remote work from 9:45 PM to 10:45 PM\. * \+ remote on-call duty for one weekend out of four\. **Your responsibilities:** Administration * Daily administrative management * Monitoring of employee files and contractual documents * Updating tracking charts (schedules, absences, timekeeping) * Administrative support to HR and operations departments Client follow-up * Administrative interface with clients * Tracking client requests and forwarding them to relevant teams * Managing feedback, comments, and intervention requests * Contributing to maintaining high-quality client relationships * Participating in client satisfaction monitoring **Your profile** * **Native French language proficiency MANDATORY** * Training or experience in administrative assistance * Proficiency with office tools (Word, Excel, Outlook) * Organized, meticulous, and autonomous * Excellent interpersonal skills, service orientation, and discretion * Ability to manage multiple tasks simultaneously * Experience in the services or cleaning sector is an advantage **Your remuneration** * **Net monthly salary range between €1,800.00 and €2,000.00 (variation depending on weekends worked and skills).** **Why join us?** * A key position at the heart of the organization * A human-scale company * A collaborative work environment * Diverse, never monotonous responsibilities * A position offering potential transition to a permanent contract (CDI), with real career development opportunities based on your commitment and skills. Job type: Full-time, Permanent Salary: €2,000.00\-€2,300.00 per month Language: * French (Mandatory) Work location: On-site employment