Job Summary: Lead customer engineering, generating business through needs analysis, development of technical-commercial proposals, and defense of solutions. Key Highlights: 1. Lead the Customer Engineering area 2. Develop technical-economic proposals 3. Support the commercial area in customer acquisition and cross-selling/upselling Job Mission You will lead the Customer Engineering area and be responsible for generating business by analyzing and understanding customers’ and partners’ needs, and by developing technical-commercial proposals that leverage our portfolio of products and services to present the best solution at the best price. What responsibilities and tasks will you handle? * Provide daily support to the commercial area in acquiring new customers or partners, and in cross-selling/upselling activities. * Participate in meetings with customers and partners to gather data and requirements. * Analyze customers’ problems and needs. * Prepare technical-economic proposals (quotations) based on our products and services. * Defend the proposals developed. * Monitor and support the delivery / implementation of developed projects. * Support the Channel, Corporate, and Public Administration (AAPP) commercial areas with presentations and demos. * Validate and assign new projects to the team, and supervise the backlog. * Make technical-economic approach decisions for ongoing projects. * Monitor KPIs and request support from the IC Manager when necessary. * Prioritize proposals in coordination with commercial areas. * Stay updated on existing technologies related to Gigas’ activities and those of its suppliers. * Deliver training on Gigas’ products and solutions to your team, commercial staff, or partners. * Conduct presentations, webinars, or other activities. * Collaborate in supplier management. Minimum Requirements * Degree in Computer Engineering, Telecommunications Engineering, or related fields. * 7 years of experience in technical activities related to deployment / configuration / administration of cloud systems and environments. * 5 years of experience interacting with end customers. * 1 year of experience managing teams. What competencies would we like you to have? * Analytical thinking and results orientation. * Customer orientation. * Problem-solving skills. * Strong communicator capable of conveying technical knowledge. * Ability to accurately interpret customers’ needs and problems. * Proactivity. * Leadership. * Task planning and time management skills. What do we offer? * Permanent contract. * Compensation composed of fixed and variable components. * Office hours with flexibility in start and end times. * Hybrid work model. * Flexible Compensation Plan. * Excellent working environment.