DESCRIPTION Join our team at Grupo Moga! We are a prestigious restaurant located in the vibrant Maspalomas area, renowned for our exceptional cuisine and the welcoming atmosphere we offer to our guests. At Grupo Moga, we value professionalism, courtesy, and commitment to satisfying every customer. We are seeking an experienced **public relations** professional with strong interpersonal skills and the passion required to elevate our diners’ experience and expand our valuable clientele. If you are a charismatic individual with excellent communication skills and a proactive attitude toward building and maintaining strong relationships, this opportunity is for you! **Key Responsibilities:** * Act as the primary point of contact and ambassador for Grupo Moga, consistently projecting a positive and professional image. * Welcome customers, ensuring an exceptional and memorable initial experience. * Effectively manage and resolve any customer inquiries, complaints, or suggestions, always aiming for maximum satisfaction. * Foster a friendly and hospitable environment by actively engaging with diners to understand their needs and preferences. * Identify opportunities to enhance the customer experience and propose initiatives that support customer loyalty. * Collaborate closely with the dining room and kitchen teams to ensure smooth, coordinated communication and service excellence. * Develop and maintain a network of key contacts within the local tourism and leisure industry to attract new customers. * Monitor and respond to online reviews and comments, maintaining an impeccable digital reputation. * Actively contribute to developing strategies for continuous client growth and improved brand perception. **What We Offer?** * The opportunity to join an established restaurant with an outstanding reputation in Maspalomas. * A professional, dynamic, and collaborative work environment. * Opportunities for professional development and career growth. * A competitive salary commensurate with the candidate’s experience and qualifications. * The chance to actively contribute to the success and expansion of a recognized business. If you are passionate about hospitality, enjoy interacting with people, and aspire to make a difference, we look forward to meeting you! \#publicrelations \#GrupoMoga \#Maspalomas \#Hospitality \#Job \#CareerOpportunity \#CustomerService \#Restaurant REQUIREMENTS * Demonstrable experience of at least **2 years** in **public relations**, high-level customer service, or similar roles—preferably within the hospitality or restaurant sector. * Excellent verbal and non-verbal communication skills, with flawless eloquence and courtesy. * Exceptional interpersonal skills, with an innate ability to connect and build trust with people from diverse cultures and backgrounds. * A friendly, empathetic, and solution-oriented attitude. * Proactivity, initiative, and a strong goal-orientation. * Ability to work under pressure and manage multiple tasks simultaneously in a dynamic environment. * Fluency in Spanish and English is essential; additional languages are highly valued. * Strong personal presence and a polished, professional appearance. * Flexible working hours, including weekends and holidays, as required by business needs.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
