POSITION AND DEPARTMENT * IT Department. * IT Technician * No team management responsibilities. FUNCTIONS, TASKS AND RESPONSIBILITIES * SUPPORT: Receiving, resolving, and managing incidents and failures. Providing technical support and assistance to users. Performing diagnostics and troubleshooting system issues. Monitoring and executing as many tasks as necessary for the proper functioning of the department and systems/infrastructures. Guiding, training, and advising users on the operation of new software and computer equipment. * HARDWARE AND SOFTWARE (including mobile devices): Administration, receiving, inventory management (and updates), installation, configuration, updating, and maintenance. * COMMUNICATIONS: Installation and maintenance of FTTH, 4G, MPLS communications. Management of TCP/IP, DNS, DHCP, VLAN. SD\-WAN network administration. * CYBERSECURITY: Implementation of security policies and antivirus, malware, and other protective systems. Deployment of VPN tunnels. Firewall and switch management. VLAN management. System hardening: SSL/TLS, disk encryption, backups. * NETWORK AND SYSTEM ADMINISTRATION: Installation, configuration, and maintenance services for systems and equipment. Administration of the company's corporate network in multi-site environments (companies with hundreds of users). Management and administration of the entire Microsoft 365 environment: SharePoint, Exchange, Defender, Entra. Device management via Intune policies. Azure infrastructure administration. Service integrations (connectors, APIs). Server and machine virtualization environments. * OTHERS: Hosting and domain management. Contributing to the development and implementation of technology projects. Participation in system migration and implementation projects. Collaboration with the OT Department in secure access management. Monitoring and improving established procedures. Participation in departmental projects: currently involved in the company's global digitalization project. Tracking orders, deliveries, and suppliers. * Maintain up-to-date documentation on procedures, policies, and best practices. * Continuous improvement: Identify opportunities for improvement in operational processes, implementing changes and innovative solutions to increase efficiency and quality. * Record and keep related and generated documentation updated. WHAT DO WE OFFER? * Positive work environment * Contract type: Permanent, with a 2-month probation period. * Working hours: Full-time, 40 hours per week * Schedule: Monday to Thursday, flexible start time from 7:30 to 9:00, 8.5 effective working hours. Friday, flexible start time from 7:30 to 9:00, 6 effective working hours. * Hybrid work model: 40% remote work after the first 3 months * Collective agreement: Madrid Metal Industry, Services and Installations Sector Agreement * Category/Group/Level: As per collective agreement * Vacation: 22 days per collective agreement. * Life and accident insurance: As per applicable collective agreement and conditions offered by the company at any given time. * Access to the current flexible compensation plan. * Start date: Immediate * Work location: Av. de Tenerife, 4\. IKUBICO Park, Ed. Kristal. 28703 San Sebastián de los Reyes, Madrid. PROFILE REQUIREMENTS * Education: Intermediate or higher vocational training (FP) in Systems Administration or similar fields related to the position's responsibilities. Official manufacturer certifications (Microsoft, WMWare, etc.) or process-related certifications (ITIL, CompTia\+, etc.) will be highly valued. * Knowledge: Windows Professional, Windows Server, Office 365 (minimum management-level administration), TCP/IP networks: both host configuration (Windows) and network device configuration (switches, routers), Administration tools: PC cloning and prototyping, Backups, remote management...; knowledge of information security and protocols. * Experience: Minimum of 2 years of professional experience in the responsibilities of the position. * Languages: Minimum English level B2\. * Software: Office 365 and applications as administrator * Travel: Availability for local and national travel (approx. 10%). * Teamwork skills, yet with high autonomy. * Proactivity. * Results-oriented, technical, and analytical person. * Information analysis and processing. * Flexible and adaptable to hybrid environments. * Communication skills. * Planning and organization. * Rigorous, logical, methodical individual with strong listening and analytical ability, highly focused on problem solving and achieving results. * Ability to perform and manage multiple tasks and projects simultaneously. * Negotiation skills. * Integrity. * SELECTION PROCESS At REBI, we value talent regardless of race, color, religion, age, gender, sexual orientation, gender identity, national origin, disability, or other personal or social circumstances. We promote equal opportunities, focusing on identifying and developing people's potential based solely on their professional abilities, always with respect for diversity and non-discrimination. **1⃣ Submit your resume:** We won’t make you fill out endless fields—it’s simple. Just upload your CV and answer a few brief questions. **2⃣ Pre-selection:** If your profile matches our requirements, we will contact you to get to know each other through a video interview, sometimes preceded by a brief phone call. **3⃣ Interview:** If your profile fits our team, we will contact you for an interview at our facilities (technical or language tests may also be conducted, which we will inform you about in advance). 4⃣ Whether you are selected or not, our team will contact you.