Humanes Call Center & Customer Service Job Listings

Customer Service Agent for Store65156796986625120

Indeed

Customer Service Agent for Store

Job Summary: We are seeking a customer service professional for a store with a passion for technology, focused on advising and ensuring customer satisfaction. Key Responsibilities: 1. Customer advice and terminal configuration 2. Ensuring customer satisfaction 3. Initial online training and mentoring by a senior colleague We are seeking a customer service professional for a store setting, ideally with experience in the sector and a passion for new technologies. Strong communication skills, intermediate-to-advanced computer knowledge, and a responsible attitude will be valued. Responsibilities include advising customers on billing, incidents, and complaints, as well as assisting them with terminal configuration and product presentations. The main objective is to ensure customer satisfaction with the services provided. Full-time position offered, with initial online training and mentoring by a senior colleague. This is an on-site position with working hours from Monday to Friday, 11:00 to 15:00 and 16:00 to 20:00. Salary will comply with the Call Center Collective Agreement, with a temporary contract and potential for extension. * Strong and fluent communication skills. * Intermediate-to-advanced computer knowledge. * Responsible, committed, and autonomous attitude. * Teamwork orientation and collaborative disposition.

Rúa Cuba, 16, Santiago de Vigo, 36204 Vigo, Pontevedra, Spain

Indeed

Fish Worker

Job Summary: We are seeking proactive and responsible fish workers for manual packing of sardines and other seafood products in the food sector. Key Points: 1. Experience in packing seafood products 2. Full-time schedule from Monday to Friday 3. Morning shift We are seeking fish workers to join a team in the food sector. Main responsibilities will include manual packing of sardines and other seafood products, as well as other related duties ensuring smooth daily operations. Working hours will be full-time, totaling 40 hours per week. The schedule will run from Monday to Friday, during the morning shift. Working days will begin around 06:00 and end approximately at 14:00, including applicable statutory breaks. * Minimum 6 months’ experience performing tasks similar to those described. * We seek a proactive and responsible individual. * Proximity of residence to the workplace is an advantage.

Rúa Salto da Auga, 362, 15920 Rianxo, A Coruña, Spain

Indeed

Production Operator

We are seeking a production operator for a company specializing in the manufacture of prepared Asian dishes. Key responsibilities will include handling measuring tools, small parts, and components. The position will also involve tasks in the workshop, such as product packaging and filling, as well as food collection and proper maintenance. Supervision of product quality control and recording of production-related data will be required. The working schedule will be full-time, 40 hours per week, from Monday to Friday. Working hours will be in the afternoon shift, between 14:00 and 22:00, including legally mandated breaks. * Minimum 1 year of experience in a role identical or similar to the one described. * We seek a dynamic and responsible individual. * Residence near the workplace is an advantage. Completed ESO or equivalent.

C. de Santiago, 22, 28801 Alcalá de Henares, Madrid, Spain

Indeed

Service Engineer

As a Service Engineer you will be part of the service team for workshop and field service, the Service Technician performs hands\-on maintenance, troubleshooting / assessment, repair and start\-ups on pumps and controls at customer sites \& workshops **What is the job about?** * Interact with customers \& perform workshop and field service including trouble\-shooting / assessment, inspection, reporting, cleaning, reassembly and testing of pumps and controls * Commissioning of new pumps and pumpsets / controls and operator training. * Prepare commissioning and service reports for Service Supervisor’s review. * Report on installations \& site conditions that impact the operation or lifetime of the products and scope for new service business. * Prepare service/ FAS reports **What do you need to apply?** * Electrician or Diploma in Electrical or Electronic Engineering. * Some years of work experience in similar position. * Strong competence and experience in servicing pumps, hydraulics, motor controls or rotating equipment (engine, fans, conveyers). * Consideration will be given to individuals with experience in servicing similar / other high value, technically complex electro\-mechanical products. * Knowledge in dosing and disinfection products and processes would be appreciated * Proper level of English If you would like to dig deeper into the Grundfos universe, please visit us on linkedin.com/company/grundfos or youtube.com/user/grundfos We look forward to hearing from you.

C. de Pío Baroja, 2, 28110 Algete, Madrid, Spain

Customer Service Representative – Indefinite-Term Contract in Telecommunications64705678516993124

Indeed

Customer Service Representative – Indefinite-Term Contract in Telecommunications

**Description:** ---------------- With 47 years of experience, Servinform has grown with a clear mission: transforming businesses through innovative technological solutions. Today, we are leaders in developing technologies such as RPA and IDP, delivering customized solutions across multiple sectors. We employ over 6,000 professionals and know that our team is the driving force behind our success. If you wish to join a dynamic, highly skilled environment with a global outlook, join us! You will become part of an established project we have been managing since 2020 for one of the country’s leading telecommunications operators, providing service to residential customers and efficiently and professionally resolving their inquiries and incidents. * **Responsibilities:** * Handle inquiries and complaints related to billing, contracted products and services, or basic technical issues (network, mobile devices, configuration, etc.). * Inform customers about available promotions, discounts, and service enhancements, promoting cross-selling and customer retention. * Process modifications or updates to services. **If you wish to continue or begin your professional career on a stable project, with a salary that may increase based on your performance outcomes and a part-time schedule allowing you to combine it with other activities, this opportunity is for you:** * **Indefinite-term contract** from the outset * Option for **hybrid remote work**, subject to meeting performance targets, once the learning curve has been completed. * Weekly working hours of 30 or 25, scheduled during the **EVENING SHIFT**, Monday to Friday (within the 3:00 PM–10:00 PM time frame). Public holidays (national and local) are covered on a rotating basis. * Collective bargaining agreement for Contact Centers; job classification: Customer Service Representative. * **Fixed Salary**, according to the Contact Center collective agreement: €1,063 gross/month for 30 hours or €886 gross/month for 25 hours. * **CROSS-SELLING INCENTIVES**: commissions starting from the first sale, with no earnings cap (team average: €250–€400 gross/month). No ceiling—earn more by selling more! * **Prior training** (unpaid and selective), lasting 7 days, scheduled in the morning from 9:00 AM to 3:00 PM. Training begins on 12/22 and ends on 12/31. Training on December 22, 23, 24, and 31 will be conducted online. * Location: **Torrejón de Ardoz**, accessible via public transport from Renfe’s Soto del Henares station (with company shuttle service) and offering convenient parking for those arriving by car. **We look forward to welcoming you at Servinform! Join a growing company that values talent and offers real opportunities for professional development.** *\*\*No sector of our society can be understood without gender equality and the inclusion of persons with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as essential drivers of social progress, working daily to achieve this goal.\*\** **Requirements:** --------------- * Experience in: Call reception with sales management (customer retention, loyalty, and cross-selling); high-quality customer service during calls, customer handling, and resolution of call objectives. * Proficiency in computer systems, Microsoft Office suite, and proprietary contact center tools. Agility in using software systems. * Strong communication skills, verbal fluency, active listening, and excellent pronunciation. * **Desirable:** Experience in the telecommunications sector; sales experience; familiarity with systems such as Siebel, MySIm, Agents, Genesys

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 1,063/month

Customer Service and Cross-Selling Teleoperator (Individuals) – Telecommunications64663455093250125

Indeed

Customer Service and Cross-Selling Teleoperator (Individuals) – Telecommunications

**Description:** ---------------- With 47 years of experience, Servinform has grown with a clear mission: transforming businesses through innovative technological solutions. Today, we are leaders in developing technologies such as RPA and IDP, delivering customized solutions across multiple sectors. We employ over 6,000 professionals and know that our team is the driving force behind our success. If you wish to join a dynamic, highly skilled, and globally oriented environment, join us! You will be part of an established project we have managed since 2020 for one of the country’s leading telecommunications operators, providing service to residential customers and helping them efficiently and professionally resolve their inquiries and incidents. * **Responsibilities:** * Handle inquiries and complaints related to billing, contracted products and services, or basic technical issues (network, mobile devices, configuration, etc.). * Inform customers about available promotions, discounts, and upgrades, promoting cross-selling and customer retention. * Process modifications or updates to services. **If you seek to continue or begin your professional career within a stable project offering a salary that may increase based on your performance results, and a part-time schedule allowing you to combine it with other activities, this opportunity is for you:** * Permanent contract within a stable service. * Weekly shifts of either 30 or 25 hours, scheduled during the AFTERNOON (between 3:00 PM and 9:00 PM). Public holidays (national and local) are covered on a rotating basis. A limited number of morning-shift vacancies may also be available. * Pre-employment training (unpaid and selective): 8 days, mornings from 9:00 AM to 3:00 PM. Hybrid format (several days online). Start date: December; exact dates to be confirmed. * Collective agreement for Contact Centers; job classification: Teleoperator. * Fixed monthly salary according to the Contact Center collective agreement: €1,063 gross/month for 30 hours, or €886 gross/month for 25 hours. * **INCENTIVES** for cross-selling: commissions starting from the first sale, with no earnings cap. * Location: Torrejón de Ardoz, easily accessible by public transport from Renfe’s Soto del Henares station (with company shuttle), and convenient parking for those arriving by car. **We look forward to welcoming you at Servinform! Join a growing company that values talent and offers real development opportunities.** *\*\*No sector of our society can be understood without gender equality and the inclusion of people with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as fundamental drivers of social progress, working daily toward achieving this goal.\*\** **Requirements:** --------------- * Experience handling incoming calls with sales management (customer retention, loyalty, and cross-selling); call reception with high call quality, customer management, and resolution of the caller’s purpose. * Proficiency in computer systems, Microsoft Office suite, and proprietary call-center tools; agility in using systems. * Strong communication skills, verbal fluency, active listening, and excellent pronunciation. * **Desirable:** Experience in the telecommunications sector or in sales; familiarity with systems such as Siebel, MySIm, Agents, Genesys

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 886-1,063/month

Teleoperator Customer Care - Italian64521282880258126

Indeed

Teleoperator Customer Care - Italian

**Description:** ---------------- Servinform is today probably the best partner companies can rely on to enhance their services, as since our inception we have successfully adapted to market demands and changing needs. Our mission is to provide a high-value, differentiated service. We are a leading company in specialized BPO and Call Center services, composed of more than 6,000 professionals serving over 1,500 clients. Currently, we are developing a Call Center service for customer support within the energy sector, performing the following responsibilities: * Document verification of energy contract offers, all in Italian language. * Contact customers by phone to confirm receipt and understanding of the contract, ensuring regulatory compliance. * Verify data accuracy to guarantee correct registration and service quality. * Provide a welcoming service, reinforcing the customer's positive experience. \- No sales activities \- * What DO WE OFFER? * 30-hour weekly working schedule * Morning shift from 9 to 15 hours, Monday to Friday. * Salary: 30 h/w = 1,062 € gross/month + Language allowance (126.64 € for full-time) * Call Center collective agreement and Teleoperator category * STABLE contract * Online training for 5 days from 9 to 15h. * Possibility of remote work. *\*\*"No sector of our society can be understood without equality between men and women, as well as the inclusion of people with disabilities. Therefore, at Grupo Servinform, we consider equality and diversity as essential factors for social progress, working every day to achieve this goal."* **Requirements:** --------------- * Italian language proficiency, as the service is delivered 100% in this language. * Previous experience in telephone customer service or document verification processes. * Clear communication skills and courteous attitude. * Ability to follow protocols and meet quality standards. * Basic knowledge of CRM tools or similar systems. * Desirable: Experience in the energy sector or call center environments. * Desirable: Knowledge of sales quality control processes.

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 1,062/month

Speech Therapist (METAPHONOLOGICAL SKILLS)64521264295683127

Indeed

Speech Therapist (METAPHONOLOGICAL SKILLS)

It will be conducted once a week from 09:00 to 14:00 with preschool groups at a school in Alcalá de Henares. The objectives are: · Develop an understanding of the sublexical structure of words. · Achieve accurate identification, addition, and omission of syllables. · Acquire accurate identification, addition, and omission of phonemes. · Support the classroom teacher. Through this workshop, we aim to create a support space for teaching staff, where children learn to properly recognize and manipulate phonological units, thereby enhancing literacy acquisition skills. Job type: Part-time, Temporary contract Contract duration: 8 months Education: * Diploma/Degree (Required) Experience: * Speech Therapist: 1 year (Required) Work location: On-site

Av. de Benito Pérez Galdós, 1, 4º B, 28806 Alcalá de Henares, Madrid, Spain

Quality Technician in Food Industry64521264199682128

Indeed

Quality Technician in Food Industry

Location Azuqueca de Henares Department Production Contract Permanent At Aperitivos Flaper S.L.U, we are looking to hire a Quality Technician for our company: **Functions and responsibilities:** * Internal/external IFS audits * Review and verification of compliance with Good Hygiene Practices (GHP) * Complete records required by food safety standards. * Verify and carry out control points CP and critical control points CCPs * Traceability studies and non-conformity investigations. * Work sections: training, cleaning, maintenance, calibrations. **Requirements:** * Higher Vocational Training Certificate in Food Industry or Quality Control, or University Degree in Food Science and Technology or equivalent. * Commitment and willingness to grow. * Experience in the food sector is desirable. **What we offer:** * Full-time working hours from Monday to Friday, 9:00 AM to 2:00 PM and 2:30 PM to 5:30 PM. * Salary according to qualifications \- up to 23k gross annually * Permanent contract with a 6-month probation period. * Commitment and growth opportunities within the company. Address Polígono Industrial Miralcampo C/ Acero, 8 19200 \- Azuqueca de Henares

Av. Francisco Vives, 4, 19200 Azuqueca de Henares, Guadalajara, Spain

€ 23,000/year

SPECIALIST WITH REACH TRUCK64413438908163129

Indeed

SPECIALIST WITH REACH TRUCK

Salary:**1,800 € - 2,000 €** Type of contract:**Fixed-term** Working hours:**Full-time** Experience:**1 year of experience** At TEMPS we have been finding professional opportunities for job seekers for 30 years. We have experience and are committed. Right now we have this vacancy available. Is it a good fit for you? For an important logistics operator located in Cabanillas, we are currently seeking specialist warehouse workers with experience operating reach trucks, to carry out order preparation, placement and/or loading/unloading tasks. We offer - Temporary employment agency contract + possibility of extensions. - Salary: 13.10 gross/hour (standard). - From MONDAY to FRIDAY on a FIXED AFTERNOON shift from 14:00 to 22:00.

C. Estocolmo, 9, 19171 Cabanillas del Campo, Guadalajara, Spain

€ 1,800-2,000/month

Customer Service Teleoperator AFTERNOONS - 25H OR 30H644117369516831210

Indeed

Customer Service Teleoperator AFTERNOONS - 25H OR 30H

**Description:** ---------------- With 47 years of experience, at Servinform we have grown with a clear goal: transforming businesses through innovative technological solutions. Today, we are leaders in the development of technologies such as RPA and IDP, offering customized solutions across multiple sectors. We have more than 6,000 professionals, and we know that our team is the engine of our success. If you want to become part of a dynamic, highly qualified environment with a global vision, join us! You will be part of an established project that we have been managing since 2020 for one of the country's leading telecommunications operators, providing service to residential customers and helping them efficiently and professionally resolve their inquiries and incidents. **WHAT WILL YOU DO ON A DAY-TO-DAY BASIS?** * Handle incoming calls from corporate clients in the telecommunications sector. * Manage inquiries and complaints related to billing, contracted products and services, or basic technical issues (network, mobile devices, configurations, etc.). * Inform about available promotions, discounts, and upgrades, promoting cross-selling and customer retention. * Process modifications or updates to services. **IN RETURN, WE OFFER YOU:** * Stable project ongoing since 2020 within the company. * Work schedules of 30 or 25 hours per week during AFTERNOON shifts (3 PM to 9 PM). Public holidays (national and local) are worked on a rotating basis. * Prior training (unpaid and selective) lasting 7 days in morning hours from 9:00 AM to 3:00 PM. Training starts November 17th. The first 4 days will be conducted ONLINE, and the remaining 3 days will be in-person. * Collective agreement for Contact Center and Teleoperator category. * Fixed salary according to the Contact Center agreement: 1,063 € gross/month for 30 hours or 886 € gross/month for 25 hours. * **SIGNIFICANT** **incentives** for cross-selling: commissions starting from the first sale, with no income limit. * Location: Torrejón de Ardoz, accessible by public transport from the Renfe Soto del Henares station (with company shuttle), and easy parking available for those commuting by car. **We are looking for people who...** * Have strong communication skills and a customer-oriented mindset. * Enjoy resolving issues and delivering high-quality service. * Possess basic skills in using computer tools and telephone customer support. Do you identify with this? **Join a growing company that values talent and offers real development opportunities. We look forward to welcoming you to Servinform!** ***No sector of our society can be understood without equality between men and women, as well as the inclusion of people with disabilities. Therefore, at Grupo Servinform, we view equality and diversity as essential factors for social progress, working every day to achieve this goal.*** **Requirements:** --------------- * Experience in receiving calls with sales management (customer retention, loyalty, and cross-selling). Receiving calls, ensuring call quality, customer handling, and resolving the purpose of the call. * Knowledge of computer systems, Office suite, and standard Call-center tools. Proficiency in navigating systems quickly. * Strong communication skills, verbal fluency, active listening, and excellent pronunciation. * **Desirable:** Experience in the telecommunications sector, sales experience, knowledge of systems such as Siebel, MySIm, Agents, Genesys

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 886-1,063/month

Customer Service Teleoperator - 25 H or 30H643847983710741211

Indeed

Customer Service Teleoperator - 25 H or 30H

**Description:** ---------------- With 47 years of experience, Servinform has grown with a clear goal: transforming businesses through innovative technological solutions. Today, we are leaders in the development of technologies such as RPA and IDP, offering customized solutions across multiple sectors. We have more than 6,000 professionals, and we know that our team is the engine of our success. If you want to be part of a dynamic, highly qualified environment with a global vision, join us! You will be part of an established project that we have been managing since 2020 for one of the country's leading telecommunications operators, providing service to residential customers and helping them efficiently and professionally resolve their inquiries and incidents. **WHAT WILL YOU DO ON A DAY-TO-DAY BASIS?** * Answer incoming calls from corporate clients in the telecommunications sector. * Handle inquiries and complaints related to billing, contracted products and services, or basic technical issues (network, mobile devices, configurations, etc.). * Inform about available promotions, discounts, and upgrades, promoting cross-selling and customer retention. * Process modifications or updates to services. **IN RETURN, WE OFFER:** * Stable project since 2020 within the company. * Work schedules of 30 or 25 hours per week, choosing between afternoon shifts (3 PM to 9 PM) or morning shifts (9 AM to 3 PM), Monday to Friday. Public holidays are worked on a rotating basis (national and local). * Prior non-paid, selective training for 7 days in the morning from 9:00 AM to 3:00 PM. Training starts on November 17th. The first 4 days will be conducted ONLINE, and the remaining 3 days will be in person. * Contact Center collective agreement and Teleoperator classification. * Fixed salary according to the Contact Center agreement: 1,063 € gross/month for 30 hours or 886 € gross/month for 25 hours. * **SIGNIFICANT INCENTIVES** for cross-selling: commissions starting from the first sale, with no income limit. * Location: Torrejón de Ardoz, accessible by public transport from the Renfe Soto del Henares station (with company shuttle) and with easy parking for those commuting by car. **We are looking for people who...** * Have strong communication skills and a customer-oriented mindset. * Enjoy resolving issues and delivering high-quality service. * Possess basic skills in using computer tools and telephone customer service. Do you see yourself here? **Join a growing company that values talent and offers real development opportunities. We look forward to welcoming you at Servinform!** **\*\*No sector of our society can be understood without equality between men and women, as well as the inclusion of people with disabilities. Therefore, at Grupo Servinform, we consider equality and diversity as essential factors for social progress, working every day to achieve this goal.\*\** **Requirements:** --------------- * Experience in receiving calls with sales management (customer retention, cross-selling). Receiving calls, ensuring call quality, customer management, and resolving the purpose of the call. * Knowledge of computer systems, Office suite, and standard Call-center tools. Proficiency in navigating systems quickly. * Strong communication skills, verbal fluency, active listening, and excellent pronunciation. * **Desirable:** Experience in the telecommunications sector, sales experience, knowledge of systems such as Siebel, MySIm, Agents, Genesys

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 886-1,063/month

Indeed

Innovation Strategist

**Description:** ---------------- Key Responsibilities: * Management of R&D+i projects. Define project scope, objectives, and requirements. Develop project plans including schedules, budgets, and necessary resources, using established management tools. Assist in preparing proposals by evaluating technical and financial feasibility. * Project coordination and execution. Assign team tasks and responsibilities, as well as coordinate resources. Monitor progress, ensure achievement of project milestones, and implement necessary changes. Prepare and collect technical documentation for grant justification. * Product development and strategy. Lead R&D projects from conception to implementation, transforming requirements into technical solutions. Define long-term product vision, setting goals and roadmap. Monitor product performance in the market and gather feedback to implement improvements and updates based on this feedback and market analysis. **Requirements:** --------------- **Requirements:** * Required: Bachelor's degree in Business Administration and/or Law or Equivalent Qualification * Desired: Master's degree in Innovation Management, Project Management, or Product Management. * Proficiency in methodologies for planning, executing, and controlling projects. * Proficiency in project management software, spreadsheets, and online collaboration tools. * Proficiency in data analysis and Business Intelligence tools. * Advanced English language skills. Knowledge of other languages is desirable. **Skills:** * Ability to self-organize, attention to detail, and high personal initiative. * Ability to assign tasks and coordinate teams, achieving commitment to reach proposed objectives. * Clear communication skills, both verbal and written. * Results-oriented, innovative, and creative. * Customer/market orientation, focusing on transforming requirements into technical solutions and ensuring market expectations are met

Av. de Matapiñonera, 15, 28703 San Sebastián de los Reyes, Madrid, Spain

Indeed

Cutting Operator

Job opportunity in Ajalvir (Madrid) for personnel with experience in the metal sector. Operators skilled in cutting semi-finished materials are sought. Tasks will include changing discs and saw blades, as well as maintenance and cleaning of machinery. Responsibilities include receiving and checking goods, preparing and packaging products for shipment. Skills in finishing tasks such as deburring or sanding parts for improved finish will also be valued. A bridge crane and forklift license is required, along with previous experience in industrial environments. A proactive attitude, willingness to learn, and good handling of manual tools are sought. The work schedule is Monday to Friday, from 8:00 to 14:00 and from 15:00 to 17:30.

C. Huelga, 21, 28864 Ajalvir, Madrid, Spain

Indeed

Crosstraining Trainer

* Laucala Health \& CrossFit * San Sebastián de los Reyes (Madrid) * * ### **Experience** At least 1 year of experience * ### **Salary** Remuneration not specified * + ### **Area \- Position** **Education, training** - Trainer + ### **Category or level** Employee + - ### **Vacancies** 1 - ### **Applicants** 0 - * ### **Contract** Permanent Contract * ### **Working hours** Full time Offer duration: until 21/11/2025\. ### **Functions** Lead group classes, support other colleagues in classes, customer service ### **Requirements** Minimum 1 year of experience. Degree in CAFyd, TAFAD or similar (CrossFit L1\) ### **We offer** Salary above collective agreement, with opportunities for development. ### **Tags** * sports * trainer * gyms * group classes

Av. de Matapiñonera, 15, 28703 San Sebastián de los Reyes, Madrid, Spain

Jefe/a Servicio Prevención Propio , Health and Safety M/F643033666201621215

Indeed

Jefe/a Servicio Prevención Propio , Health and Safety M/F

**DESCRIPTION** --------------- At Amazon, we need talented and experienced individuals to help us operate safely and efficiently. As Servicio de Prevención Propio Manager, your role is: * Standardize and harmonize the policies and procedures towards the legal compliance and the excellence in Health \& Safety * Manage overall Health and Safety standards in Fulfilment Centers, while also working towards the continuous improvement of functionality and efficiency * Manage key outcomes: compliance to H\&S regulation and Amazon WHS standard, metrics, people management and process improvements * You will help your colleagues maintain high standards, all while driving a culture of safety and inclusivity in the region. * The successful candidate will identify, coordinate and drive improvements in inbound safety, quality and productivity, working with the Operations Management teams to continuously improve the functionality and level of service that the Fulfilment Centre provides to our customers. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1\.5 million orders every single day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. Key job responsibilities You will be managing aspects of output in your area: people management, metrics, productivity targets, and process improvements. The extent of your duties will include: * Implement and review country WHS policies based on applicable Amazon’s global safety policies and country WHS requirements, ensuring that local legislative requirements are also met * Support the ES WHS team with standard actions related to legal compliance requirements (constitution act, prevention plan, annual memory and plans, etc.), project implementation and procedure standardization * Provide guidance on Health \& Safety matters to all stakeholders (Senior management, GM, Ops, RME, Employee Relations, HR, Safety \& Health Committees...), including procedural and legal advice * Ensure robust and timely reporting regimes are in place in relation with SPP management and KPIs * Review and audit arrangements for Health \& Safety management, while continuously improving these arrangements and supporting the sites during the audits * WHS legal processes management (court trials and appeals, contingency determinations, Labour inspections, Authorities' requests, legal audits…) in cooperation with Legal Dep., HR, ER \& PR * Proactively collaborate on Health \& Safety projects, across all Spanish\-based Operations sites * Support business change and best practices standardization, via effective change management processes, in the context of ES Fulfilment Centre’s fast\-paced environment * Drive behavioural culture change programmes and WHS integration at all levels, across a large, complex, multi\-shift operations * Manage the SPA (outsourced specialty), Mutua and country\-wide WHS contracts A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You’ll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. **BASIC QUALIFICATIONS** ------------------------ * A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) * Education to a degree level and qualification in Técnico Superior en Prevención de Riesgos Laborales following Spanish Health and Safety regulations * Relevant experience in Servicio de Prevencion Propio * Relevant experience complying with local Health and Safety legislation * Advanced proficiency in verbal and written English and the local language **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with Lean, 5S and Kaizen methodologies * Qualifications or experience in the field of sustainability * Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership * Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

C. de Santiago, 22, 28801 Alcalá de Henares, Madrid, Spain

Indeed

Forklift Operator

We are looking for a person with experience operating forklifts, both counterbalance and reach trucks, to join a team in Alcalá de Henares. Main responsibilities will include supplying raw materials to the production area, ensuring proper stock rotation using the FIFO method. You will also be responsible for moving containers, both empty ones to production areas and those containing finished products to the dispatch warehouse. It will be necessary to use radiofrequency guns to scan various labels and to unload supplier trucks, placing the products in their corresponding areas for subsequent labeling. This is a full-time position of 40 hours per week, distributed from Monday to Friday. The working hours will be afternoon shifts between 14:00 and 22:00, including statutory breaks. * At least 2 years of experience as a reach truck and counterbalance forklift operator. * We are looking for a proactive and dynamic individual. * Living near the workplace is a plus. * Completed ESO or equivalent. \- Valid forklift license.

C. de Santiago, 22, 28801 Alcalá de Henares, Madrid, Spain

Security Auditor (m/f/d)642936971664651217

Indeed

Security Auditor (m/f/d)

San Sebastián de los Reyes, M, ES, 28703 **Key Area:** Audit **Level of Experience:** Graduate **Employment Type:** Permanent **Full Time / Part Time / Flexible:** Full Time **Weekly Hours:** 40 **Remote Working:** Hybrid **Requisition ID:** 3386 **Posting Date:** Nov 4, 2025 Since its foundation in 1925, the DEKRA promise has been to ensure the safety of human interaction with technology and the environment. The company currently employs around 49,000 people in more than 60 countries on all five continents. We have a clear and ambitious vision of the future. The vision for our 100th birthday in 2025 is to see **DEKRA as the global partner for a safe world.** An exciting opportunity has arisen in our **Cybersecurity team**. Within this team, we are responsible for **Trusted Services Providers assessments.** As a Security Auditor, you need great analytical and organisational skills to perform security assessments and audits, where one of your main objectives would be to ensure that our customers comply with **eIDAS regulations.** **What will be your responsibilities?** * Collaborate with senior auditors to assess, document, and report on security controls and compliance gaps. * Support the preparation and maintenance of audit plans, reports, and findings for eIDAS evaluations. * Participating in client meetings. * Stay up\-to\-date with Cybersecurity trends, changes in regulations, and new security threats. * Help identify risks and suggest security improvements to align with best practices and regulatory requirements. * Analyze processes and services documentation in the scope of the eIDAS regulation. **What do we expect from you?** * Law, Business administration, Computer Science, Telecommunication, or equivalent Bachelor's degree. A Master's Degree is a plus. * At least one year of demonstrated experience as auditor (ISO 27001 or ENS) in a similar position. * Excellent written and verbal interpersonal skills. * Aptitude for teamwork in an international environment * Eagerness to learn and grow in the field of compliance and cybersecurity. * Fluent in English writing and speaking. (C1\) * Determined, passionate, and with a keen eye for detail. **Nice to have:** * Knowledge of some of these areas: Electronic Identification, Trust Services, Electronic Signatures, Digital Identity or Biometric Signature. * Ability to work under tight deadlines and deliver outcomes within defined time period. **What do we offer?** * Work in an attractive multinational environment together with other top security experts. * Permanent contract. * Hybrid and flexible work model that allows the conciliation between personal and work life. * Intensive summer day and every Friday of the year. * Possibility of accessing restaurant vouchers, nursery vouchers, private medical insurance, Well Hub or transport benefits. * English lessons to increase your level is needed. * Healthy snacks and free coffee in the office. * Referral programme with financial incentives * Employee recognition programme KUDOS awards. * Work with leading Top\-Notch customers. * Discounts on major brands: textiles, consumer goods, electronics, travel agencies. * Our employees have an opportunity to develop a career plan with access to different certification programs (internal and external), as well as participate in cybersecurity events within the community, engage in a learning culture and more. **Location:** * Hybrid options near our Hub locations in Parque Tecnológico (Málaga) or San Sebastian de los Reyes (Madrid). We offer you an excellent opportunity to grow and develop your career in a leading multinational organization. For more info about us or what we do, visit www.dekra.com.

G9VM+CM, 28703 San Sebastián de los Reyes, Madrid, Spain

Jefe/a Servicio Prevención Propio , Health and Safety M/F642023450048031218

Indeed

Jefe/a Servicio Prevención Propio , Health and Safety M/F

**DESCRIPTION** --------------- At Amazon, we need talented and experienced individuals to help us operate safely and efficiently. As Servicio de Prevención Propio Manager, your role is: * Standardize and harmonize the policies and procedures towards the legal compliance and the excellence in Health \& Safety * Manage overall Health and Safety standards in Fulfilment Centers, while also working towards the continuous improvement of functionality and efficiency * Manage key outcomes: compliance to H\&S regulation and Amazon WHS standard, metrics, people management and process improvements * You will help your colleagues maintain high standards, all while driving a culture of safety and inclusivity in the region. * The successful candidate will identify, coordinate and drive improvements in inbound safety, quality and productivity, working with the Operations Management teams to continuously improve the functionality and level of service that the Fulfilment Centre provides to our customers. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1\.5 million orders every single day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. Key job responsibilities You will be managing aspects of output in your area: people management, metrics, productivity targets, and process improvements. The extent of your duties will include: * Implement and review country WHS policies based on applicable Amazon’s global safety policies and country WHS requirements, ensuring that local legislative requirements are also met * Support the ES WHS team with standard actions related to legal compliance requirements (constitution act, prevention plan, annual memory and plans, etc.), project implementation and procedure standardization * Provide guidance on Health \& Safety matters to all stakeholders (Senior management, GM, Ops, RME, Employee Relations, HR, Safety \& Health Committees...), including procedural and legal advice * Ensure robust and timely reporting regimes are in place in relation with SPP management and KPIs * Review and audit arrangements for Health \& Safety management, while continuously improving these arrangements and supporting the sites during the audits * WHS legal processes management (court trials and appeals, contingency determinations, Labour inspections, Authorities' requests, legal audits…) in cooperation with Legal Dep., HR, ER \& PR * Proactively collaborate on Health \& Safety projects, across all Spanish\-based Operations sites * Support business change and best practices standardization, via effective change management processes, in the context of ES Fulfilment Centre’s fast\-paced environment * Drive behavioural culture change programmes and WHS integration at all levels, across a large, complex, multi\-shift operations * Manage the SPA (outsourced specialty), Mutua and country\-wide WHS contracts A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You’ll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. **BASIC QUALIFICATIONS** ------------------------ * A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) * Education to a degree level and qualification in Técnico Superior en Prevención de Riesgos Laborales following Spanish Health and Safety regulations * Relevant experience in Servicio de Prevencion Propio * Relevant experience complying with local Health and Safety legislation * Advanced proficiency in verbal and written English and the local language **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with Lean, 5S and Kaizen methodologies * Qualifications or experience in the field of sustainability * Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership * Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

C. de Santiago, 22, 28801 Alcalá de Henares, Madrid, Spain

Indeed

Assembly Worker

We are seeking an operator with experience in assembly and production environments for a factory located in Marchamalo. The working hours will be from 6:45 to 14:55. Main responsibilities will include handling loads in the assembly area, inserting conduit tubes, and assembling drive heads. Component assembly on workbenches and the use of various manual tools will also be required. Industrial training is required, particularly in areas such as electricity, welding, or HVAC equipment. Immediate availability is a fundamental requirement for this position.

C. Guadalajara, 12P, 19180 Marchamalo, Guadalajara, Spain

Physician - Mon to Fri from 8 to 14h - Guadalajara641514779897631220

Indeed

Physician - Mon to Fri from 8 to 14h - Guadalajara

At MEDYCSA, a company belonging to the Quirónsalud group in the field of Medical Assistance Services, we are seeking a physician to collaborate with us on an assistance basis for an important company in Guadalajara. What do we offer? * **Contract:** Permanent * **Schedule:** Monday to Friday from 8:00 to 14:00 * **Location:** Guadalajara (Alovera) * **Opportunity to continue working on additional projects and services with the Quirónsalud Group.** Do you hold an Official Medical Degree and are you registered? Don't hesitate to apply! Join our team! * Completed/homologated medical degree. * Mandatory professional registration.

C. Mayor, 10, 19001 Guadalajara, Spain

Indeed

Reach Truck Operator

A reach truck operator is needed for a company located in Alcalá de Henares. The offer includes a temporary contract through an employment agency, with the possibility of joining the company's permanent staff in the long term. The working schedule is rotating, from Monday to Friday, in two shifts: from 7:00 to 15:00 and from 14:00 to 22:00\. The pay rate is 10.62 euros gross per hour worked. Main responsibilities include receiving goods, transporting them using a counterbalance forklift, properly placing them using a reach truck, and preparing orders. * Immediate availability required. * Valid forklift license must be held. * EXPERIENCE WITH A REACH TRUCK IS ESSENTIAL.

C. de Santiago, 22, 28801 Alcalá de Henares, Madrid, Spain

€ 10/hour

Indeed

Accountant Advisor

**Do you believe that advisory is more than just numbers and that closeness is key?** From our recruitment consultancy, we are seeking for one of our clients —an **advisory firm** distinguished as a trusted **partner** and strategic **pillar** for its clients— an **Accountant Advisor** with a strong service vocation. If you value personal relationships, business empathy, and want your work to translate into real success for SMEs, we would love to meet you! **The Heart of Your Mission: Being a Trusted Consultant** Your role will go beyond administrative management, focusing on **proactive advisory** and building solid relationships: * **Personalized Advisory:** Serve as the main accounting and tax contact for a portfolio of clients, providing clear solutions tailored to their specific needs. * **Comprehensive Accounting Management:** Lead the complete accounting cycle, from initial recording to preparation and submission of mandatory annual documentation (Official Books, Annual Accounts). * **Strategic Tax Vision:** Ensure compliance with regulations (PGC, AEAT) and actively identify **opportunities for tax optimization** to maximize client benefits (VAT, Personal Income Tax, Corporate Tax). * **Financial Diagnosis:** Analyze accounting information to produce *reporting* and projections facilitating clients' business decision-making. * **Value Communication:** Translate technical data into **understandable information**, acting as a trusted advisor. **Essential Requirements for Closeness and Excellence** * **Education:** University degree in Business-Economics fields (Business Administration, Economics, Accounting and Finance) or related postgraduate studies. * **Advisory Experience:** Solid and demonstrable experience within the **advisory or management sector** in Spain, with direct and ongoing client interaction. * **Technical Expertise:** In-depth knowledge of Spanish accounting and tax regulations. * **Tools:** Proficiency in commonly used accounting software in the market. * **Human Skills:** Outstanding **listening** ability, **empathy**, excellent oral and written **communication**, and a clear service orientation. **Our Value Proposition (Client's Offer)** * **Stability:** Long-term position with **Permanent Contract** (*contrato indefinido*) and full-time hours. * **Compensation:** Competitive salary package commensurate with your client-handling experience and technical expertise. * **Culture:** A collaborative work environment with a strong focus on team well-being and service quality. * **Development:** Training opportunities for continuous development of technical and business *soft skills*. Employment type: Full-time, Permanent contract Salary: 2,200.00€\-2,700.00€ per month Benefits: * Professional development assistance * Flexible working hours * Summer reduced working hours * Reduced working hours on Fridays * Training program * Optional remote work * Meal voucher Job location: Hybrid remote work in 19005 Guadalajara, Guadalajara province

Av. de Buendía, 1, 19005 Guadalajara, Spain

€ 2,200-2,700/month

CUSTOMER SERVICE 39H (WITH AUTOMOTIVE SECTOR EXPERIENCE)641494321708811223

Indeed

CUSTOMER SERVICE 39H (WITH AUTOMOTIVE SECTOR EXPERIENCE)

At Konecta, talent makes the difference and we know that great professionals build great companies. Right now, we are looking for a new team member to fill a customer service agent vacancy at an important company in the automotive sector. What do we offer? * Responsibilities: Telephone customer service, email, web inquiries, and chats. * 39-hour weekly working schedule \- Schedule: Rotating split shifts from 8:30 AM to 5:30 PM or 9:30 AM to 6:30 PM (one hour less on Fridays) * On-site work mode at our client's premises in San Sebastián de los Reyes. * Training provided within the contract. * Start date: September 29th. * Salary according to collective agreement: 1381€ gross/month * Konecta Benefits Club: Exclusive portal with offers and discounts at multiple retailers We are a company committed to equal opportunities between women and men, promoting equality in all our positions. Do you feel the vibe? We want to meet you! * Automotive Sector Experience * Communication Skills * Customer Service Experience

Av. de Matapiñonera, 15, 28703 San Sebastián de los Reyes, Madrid, Spain

€ 1,381/month

Sustainability - Client Management Intern STP25641475430791691224

Indeed

Sustainability - Client Management Intern STP25

Job Description: **Do you want to live the experience of a** **Multinational** **with the dynamism of a** **Startup****?** If you are looking for an internship that will test your skills and boost your career, **our** **Schneider Trainee Program is for you.** Be part of an inclusive environment in which you can co\-create solutions to key challenges in the industry learning from our experts. Take your creativity and innovation to another level while enjoying a **paid internship with flexible hours and interactive workshops.** **Join our \#SEGreatPeople** https://youtu.be/VbldHPFltQQ **Department and Project description****:** The Client Management department plays a pivotal role in helping organizations achieve their energy and sustainability goals. The mission of this department is maintaining and growing an international client portfolio, by ensuring delivery of contracted services is occurring in a timely fashion and according to Key Performance Indicators, and by identifying additional client needs and facilitating sound solutions. The Client Management team provides comprehensive services that span energy efficiency, renewable sourcing, carbon accounting, and supply chain decarbonization. As a member of the Client Management team, your role is both strategic and relationship\-driven. You act as the primary point of contact for clients, helping them navigate complex energy and sustainability challenges and leverage Schneider’s solutions effectively: * Strategic Account Management: you serve as the trusted advisor and main liaison between Schneider and the client. You deeply analyze their sustainability ambitions, climate risks, and energy needs and align Schneider’s offerings (e.g., carbon accounting, renewable sourcing, ESG reporting) with client objectives. * Project Oversight \& Coordination: you coordinate with internal experts in energy procurement, efficiency and sustainability to deliver integrated solutions. For that to be accomplished, you monitor KPIs, timelines, and deliverables across multiple sustainability projects and validate that all client\-facing outputs meet Schneider’s standards and expectations. * Communication \& Reporting: you host meetings, workshops, and quarterly business reviews with clients. You excel in making complex energy and sustainability data understandable and actionable for stakeholders by keeping up with evolving regulations, market trends, and best practices in sustainability. * Business Development \& Upselling: you spot gaps or emerging needs in the client’s energy and sustainability roadmap and Introduce Schneider’s digital tools, advisory services, or renewable procurement options while working closely with business development teams. **What will you learn?** * Deep Expertise in Energy Procurement and Management services * Strategic sourcing: support on performing competitive bidding among energy suppliers to secure favorable terms for your clients. * Risk Management: support the market strategist and transaction advisor, guiding clients through energy procurement decisions while managing exposure to price volatility. * Data Management, Energy Budgets and Reporting: being able to understand and deliver concise reports for leadership teams and boards, based on the energy data collected, energy budgets and any other energy and/or sustainability report through our digital solutions: analytics platforms that track energy usage, market trends, and performance metrics. * Expertise in Sustainability \& Decarbonization (Strategy, Implementation, \& Reporting) * Carbon accounting \& ESG frameworks: you will gain hands\-on experience with Scope 1, 2, and 3 emissions, and learn how to guide clients through CDP, SBTi, TCFD, and other reporting standards. * Climate strategy development: learn how to help global companies set science\-based targets, decarbonize supply chains, and transition to renewable energy through Energy Attribute Certificates and Power Purchase Agreements. * Strategic Client Engagement \& Business Acumen * Account ownership and Executive\-level communication: you will develop the skills to manage complex client portfolios, anticipate needs, and deliver tailored solutions that drive impact, while learning how to engage with C\-suite stakeholders, translate technical insights into business value, and build long\-term trust. * Commercial strategy: you will learn how to identify upselling opportunities, support sales cycles, and contribute to revenue growth through consultative selling. * Soft Skills \& Personal Growth * Problem\-solving under pressure: navigate client challenges, shifting priorities, and evolving regulations with agility and resilience. * Global mindset: Work with multinational clients and colleagues, sharpening your cultural intelligence and adaptability. * Project management: Gain experience in coordinating multi\-phase sustainability programs across geographies and business units and collaborate with experts in energy procurement, data analytics, software, and consulting. Qualifications: **Are you who we are looking for?** * Grade Student or Master´s student in Engineering, Economics, BA * English Fluency * Teamwork and Communication * Data \& Digital fluency: ability to interpret data, use dashboards, and translate insights into action. * Outgoingness and desire to learn * Be able to work between 4 and 6 hours a day (Monday to Friday) and be available in the mornings. The schedule is flexible, and you can start between 8 and 10am. * To be able to make an internship agreement with your university or study center for a period of at least 6 months. **What can we offer?** * An experience specially designed for your learning and development * Paid internships (depending on the schedule you establish, min. 20 hours and max. 30 hours per week, € 700\-900 / month) * Track your evolution and learning * + Time flexibility to combine it with your studies * ‍ ️One day of free disposal per month (cumulative) * Possibility to collaborate remotely depending on the position (up to 2 days per week). * Duration of 6 months with the possibility of extension or contracting * We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. About Our Company: **Looking to make an IMPACT with your career?** When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue \+13% organic growth 150 000\+ employees in 100\+ countries \#1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* *At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* *Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*

Av. de Matapiñonera, 15, 28703 San Sebastián de los Reyes, Madrid, Spain

€ 700-900/biweek

Technical After Sales Agent Spanish and Portuguese (m/f/d)641475405313291225

Indeed

Technical After Sales Agent Spanish and Portuguese (m/f/d)

##### **Online marketplaces have never been this awesome.** **Join Our New Team in Azuqueca de Henares!** Make life easier for chefs and hoteliers across Europe METRO Markets is building a brand\-new After\-Sales Team in Azuqueca de Henares (Guadalajara, 30 min from Madrid). Your mission: help our professional HoReCa customers keep their ovens hot, their fridges cool and their guests happy by resolving technical issues on equipment bought through the METRO / makro online marketplaces in Spain, France, Germany, and beyond. **What you’ll do** * Handle escalated after\-sales dossiers (phone \& email) coming from front\-line Customer Service. * Review customer evidence (photos, videos, error codes), diagnose the root cause and decide next steps. * Guide customers through remote troubleshooting or dispatch a technician when on\-site diagnostics are needed. * Verify warranty coverage, prepare clear cost estimates for out\-of\-warranty repairs and negotiate fair solutions in line with our Generosity Framework. * Act as the main contact for external service partners: track open jobs, remove blockers, keep everyone informed. * Document every action in Freshdesk with the accuracy needed for carrier claims and legal follow\-up. * Work in a hybrid setup: part remote, part on\-site in our warehouse—so you can see, touch and test the equipment you support. ##### **You've got** * Customer\-centric mindset and genuine enjoyment in solving unique technical cases. * Languages: fluent in Spanish, Portuguese and English (the more, the better). * Confidence to run step\-by\-step troubleshooting by phone or e\-mail. You don’t need to be a certified engineer—curiosity and a willingness to learn are key, and we’ll train you thoroughly. * Strong negotiation \& complaint\-handling skills; you stay calm when a chef is in the weeds. * Experience coordinating with repair partners or field technicians (nice\-to\-have, not mandatory). * Collaborative spirit: you work hand\-in\-hand with front\-line CS agents to deliver a seamless customer journey. Readiness for a call\-centre style environment—but with the extra perk of hands\-on access to professional kitchen gear. ##### **We've got** * A dynamic, scale\-up atmosphere backed by the global METRO / makro Group. * Clear ownership from day one and room to innovate. * Structured onboarding \& continuous training (Freshdesk, Genesys, product know\-how, error\-code matrix). * Hybrid working (home \+ Azuqueca warehouse) including a modern workspace, laptop and—if needed—a company phone. * An engaged, multilingual team that values collaboration, humor and ownership. About METRO Markets We are the B2B marketplace of the METRO / makro Group. Since launching in 2019 we’ve expanded to six European countries, giving hotels, restaurants and caterers a one\-stop shop for everything from cutlery and terrace furniture to pizza ovens and refrigeration. Join us in shaping the future of professional hospitality commerce! ##### **About us** We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.

HP4V+VV Azuqueca de Henares, Spain

Social Services Teleoperator - Guadalajara641475385853461226

Indeed

Social Services Teleoperator - Guadalajara

Currently, we need to hire a person, **Teleoperator in social services**, at our offices located in **Guadalajara**, to **make calls** providing **emotional support and telephone companionship** and to **answer** telephone **emergencies** from users of the teleassistance service. **What will you do in this role and what will your responsibilities be?** * Make calls to provide emotional support and telephone companionship to users, offering active listening, psychological containment and guidance, as well as conducting awareness campaigns promoting user wellbeing. * Handle emergencies from teleassistance service users received electronically or by phone at the call center, using management systems and applications, applying techniques and skills that ensure service quality, personalized treatment, and confidentiality. **What do we offer?** * Temporary contract (3 months or medical leave coverage). * Working hours: + **Monday to Sunday** on a rotating schedule: **7 working days followed by 7 days off**, from **4 PM to 9 PM (indefinite)** + **Monday to Sunday** on a rotating schedule: **7 working days followed by 7 days off**, from **9 AM to 2 PM (indefinite)** * Salary: **656€** gross/month \+ **two extra payments per year** (summer and winter) \+ **holiday and Sunday premium pay** * Join a young, dynamic team with a positive work environment. **The ideal candidate:** The candidate must have skills to effectively manage crisis situations and provide support to users during emergencies. Previous experience in telephone emergency response or within the social sector will be highly valued. Additionally, the candidate must demonstrate excellent communication, understanding, and empathy skills, as well as the ability to accurately and efficiently follow emergency protocols. The ability to work under pressure and as part of a team, along with a proactive and service-oriented attitude, will be especially valued. **Key skills and experience:** * Essential: ESO education or equivalent. * Proficiency in office software and typing skills to accurately and efficiently record information during teleassistance calls. * Desirable: Intermediate or higher degree in socio-healthcare fields or professional certification in teleassistance calls. **A little more about us** Tunstall is a leading provider in the healthcare and assistive technology market. At Tunstall, you’ll find a place where you are valued and appreciated. We empower our people to reach their full potential through teamwork, innovation, and leadership, by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at every step—from our open, fair, and transparent hiring processes to the numerous professional development and growth opportunities we offer. Join our mission and become part of our team

C. Virgen del Amparo, 18, 19003 Guadalajara, Spain

€ 656/week

Customer Service Teleoperator 20 h/w - Afternoons641475385463071227

Indeed

Customer Service Teleoperator 20 h/w - Afternoons

**Description:** ---------------- At Servinform, a leading service company in the BPO and call center sector, we currently manage different services for over 1,500 client companies thanks to a team of 6,000 professionals carrying out their activities at our locations in Madrid, Seville, Barcelona, Valencia, and Bilbao. We are hiring Teleoperators for a Customer Service role entirely dedicated to assisting users of the public utility responsible for water supply. If you enjoy helping others, we invite you to join this project with the following responsibilities: * Handling general inquiries (information regarding supply details, usage, payment methods, balance, account status, customer request statuses, etc.). * Managing service contracts, changes of ownership, service cancellations, and reconnections. * Providing information about inspections, service interruptions, and connections: scheduling appointments with customers, managing licenses and permits, and settlements. * Managing meter readings, malfunctions, and card payment procedures. * WE OFFER: * Expand your experience and knowledge through the training provided by Servinform over 11 days from 22/10 to 05/11, from 9 to 15 hours daily. * Part-time schedule of 20 hours per week in **afternoon shifts from 16:00 to 20:00, Monday to Friday** * Salary according to the Contact Center agreement for 20h = 708.37 € gross/month * Permanent contract * Location in Torrejón de Ardoz, accessible via public transportation from the Renfe Soto del Henares station (with company shuttle) and with easy parking available for those commuting by car ¡¡APPLY NOW!! "No sector of our society can be understood without equality between men and women, as well as the inclusion of people with disabilities. That is why, at Servinform, we view equality and diversity as essential factors for social progress, working day by day to achieve this goal." **Requirements:** --------------- * Experience in customer service. * Valuable experience in a company dedicated to utility management. * Learning ability and interest in providing service in a customer support and incident management role. * Good proficiency in office applications

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 708/biweek

Customer Service Teleoperator (Basque)641433416281621228

Indeed

Customer Service Teleoperator (Basque)

**Description:** ---------------- At Servinform we have over four decades of experience providing customer service and administrative management solutions, with a team of more than 6,000 professionals distributed across Madrid, Bilbao, Valencia, Barcelona, and Seville. Currently, we serve more than 1,500 companies and continue expanding steadily. On this occasion, we are looking to incorporate new team members into one of our **most established** projects managed since 2018, in collaboration with a renowned telecommunications company known for its close, honest, and high-quality service. **Their work approach is based on very clear principles: no aggressive sales calls, acknowledging mistakes, and respecting customers' time.** *If you identify with this philosophy, we would love to meet you.* What will you do in this role? * You will answer calls from individuals interested in receiving information or contracting services from a well-known virtual telecom provider. * You will resolve inquiries, manage incidents, and provide support to customers regarding their existing products. * You will offer additional company products, always from an advisory and personalized service approach. What do we offer? * Fixed-term contract from the first day. * 30 weekly hours, afternoon shift (Monday to Friday, from 3:00 PM to 9:00 PM). Some weekends will be working days, always ensuring two weekdays off. * Monthly gross fixed salary of €1,062 + language supplement of €97.41, plus performance incentives. * Stable project with continuity and growth opportunities. * Initial 7-day training (unpaid). * Conditions subject to the Contact Center Collective Agreement, Teleoperator category. * Workplace located in Torrejón de Ardoz, with free shuttle service from Soto del Henares commuter train station and easy local parking. * Excellent working environment and real development opportunities within the company. If you are looking for stability, professional growth, and want to become part of a solid company, this could be your place. *Apply now and start your career at Servinform!* *\*\* No sector of our society can be understood without equality between men and women, as well as the integration of people with disabilities. Therefore, at Grupo Servinform, we focus on equality and diversity as essential factors for social progress, working every day to achieve this goal\*\** **Requirements:** --------------- * **Strong command of the Basque language, with sufficient level to handle customer phone calls in this language** * Experience in customer service * Person accustomed to providing service in call centers with high quality standards * Empathy and good customer interaction skills * Immediate availability

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 1,062/month

Customer Service Teleoperator with Italian641433417296661229

Indeed

Customer Service Teleoperator with Italian

**Description:** ---------------- Servinform is today probably the best social partner that companies can have to enhance their services, as since our inception we have successfully adapted to market demands and evolving needs. Our mission is to provide a high-value, differentiated service. We are a leading provider of specialized BPO and Call Center services, composed of more than 6,000 professionals serving over 1,500 clients. We are currently delivering a Call Center customer service within the energy sector, performing the following functions: * Document verification of energy contract offers, all in Italian language. * Contacting customers by phone to confirm receipt and understanding of the contract, ensuring regulatory compliance. * Checking data accuracy to guarantee correct registration and service quality. * Providing a welcoming service, reinforcing the customer's positive experience. \- We do not perform sales \- * What do WE OFFER? * 30-hour weekly working schedule * Morning shift between 8:00 and 16:00 hours * Salary: 30 h/w = 1,062 € gross/month + Language allowance (126.64 € for full-time) * Call Center collective agreement and Teleoperator job classification * STABLE employment contract * Online training for 5 days from October 27th to 31st, from 9 to 15h. * Possibility of remote work. *\*\*"No sector of our society can be understood without equality between men and women, as well as the inclusion of people with disabilities. Therefore, at Grupo Servinform we focus on equality and diversity as an essential factor for social progress, working day by day to achieve this goal."* **Requirements:** --------------- * Italian language proficiency; the service is provided 100% in this language. * Previous experience in telephone customer service or document verification processes. * Clear communication skills and courteous demeanor. * Ability to follow protocols and meet quality standards. * Basic knowledge of CRM tools or similar systems. * Desirable: Experience in the energy sector or in call center environments. * Desirable: Knowledge of sales quality control processes.

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 1,062/month