Hostalric Networks & Systems Administration Job Listings

On-Site Support Technician, On-Site64532855869313120

Indeed

On-Site Support Technician, On-Site

On-Site Support Technician We have an opening to join as an on-site microcomputer support technician at the client's facilities located in Santa Caterina. The position is 100% on-site and focused on managing incidents and user requests within a corporate Microsoft environment. You will provide on-site support at the offices in Girona, ensuring resolution of incidents and requests related to workstations. The role involves handling user inquiries, maintaining equipment operation, and actively participating in service follow-up meetings. **Responsibilities:** * Manage and resolve incidents, requests, and inquiries related to microcomputing. * Provide assistance and support for work devices such as desktops, laptops, printers, and scanners. * Work in a Microsoft technology environment, both at the operating system and office suite levels. * Provide support for corporate tools such as antivirus software, decompression tools, web browsers, PDF readers, plugins, and Java consoles. * Deliver specialized support for corporate and departmental applications. Participate in service follow-up meetings together with the technical lead of the team. **Requirements:** Intermediate Vocational Training degree, preferably in Computer Science or Telecommunications, or equivalent education. 1 to 2 years of experience in similar roles. Fluent command of Catalan, both written and spoken. Technical knowledge in Microsoft environments, corporate software, virtualization, and networks. Previous experience with the IT environment of the Government of Catalonia will be valued. Knowledge in incident and request management in LAN networks will be considered a plus. **We Offer:** * Salary range between 18,000 and 20,000 gross euros annually. * Location at the Santa Caterina offices (Girona). * Fully on-site position. * Working hours from Monday to Friday during business hours, approximately 8:00 to 17:00. * Additional benefits: Flexible compensation: Meal card, transportation card, childcare vouchers, and the possibility to join our group health insurance. * You will join a company committed to equal opportunities for all individuals, striving to maintain an inclusive and discrimination-free workplace. We value diversity and will consider all applications regardless of origin, gender, age, religion, sexual orientation, or any other personal characteristic. If you are considered a finalist and selected to join NexTReT, we will request additional information to proceed with your hiring, solely for the purpose of verifying the information in your CV, particularly regarding academic qualifications and relevant professional background. If you have any doubts about providing partial information, you may indicate this to the person managing your hiring process. **Requirements:** **Essential Technical Skills:** * Knowledge of Microsoft environments, corporate software, virtualization, and networks * Written and spoken Catalan / Spanish **Desirable Technical Skills:** * Experience using ticketing tools * Experience handling incidents in a microcomputing environment * Experience administering printer servers * Experience maintaining mobile devices * Experience managing hardware and software inventory * Basic hardware knowledge * Advanced knowledge of office suites * Experience with Wintel workstation and server operating systems microsoft, virtualizacion, redes

Plaça del Vi, 1, 1a i 2a planta, 17004 Girona, Spain

€ 18,000-20,000/year

Industrial Engineering IT Specialist64395948422147121

Indeed

Industrial Engineering IT Specialist

**Description:** ---------------- At Mercaconsult, a consultancy specialized in technical and industrial talent recruitment, we are collaborating with a leading manufacturer of capital goods seeking to incorporate an Industrial Engineering IT Specialist into their team. We are looking for a professional passionate about technology and industrial automation, eager to work on innovative projects and provide support to international clients. Main responsibilities: * Administer and maintain Windows computer systems integrated with machinery PLCs. * Manage user permissions and roles to ensure data security and traceability. * Automate data collection and export processes (CSV) and generate reports for clients. * Lead the implementation and evolution of SCADA systems using Zenon. * Configure and manage secure connections with clients (VPNs, firewalls, remote access). * Provide technical support to the engineering team and coordinate with technology suppliers. * Propose improvements in infrastructure, security, and system efficiency. We offer: * The opportunity to join a leading company in its sector with international reach. * A dynamic, technological, and collaborative environment with opportunities for professional development. * A stable project with potential for growth and continuous improvement. * Competitive conditions based on experience. If you are passionate about industrial technology and automation and want to be part of an innovative, international project, send us your CV. **Requirements:** --------------- * Degree in Computer Engineering, Telecommunications, Automation, or similar. * Experience in Windows system administration and user permission management. * Knowledge of industrial environments with PLCs and data integration. * Experience in data handling and automation (CSV, scripts, reporting). * Knowledge of networks and industrial cybersecurity: VPNs, firewalls, remote access protocols. * Knowledge and experience with Zenon (COPA-DATA) is desirable. * Ability to work in multidisciplinary teams and manage technological improvement projects. * Upper-intermediate level of technical English.

Carrer del Camí Reial, 49, 08184 Palau-solità i Plegamans, Barcelona, Spain

Negotiable Salary

Indeed

IT HELPDESK TECHNICIAN

Company Description Apen Soluciones Informáticas has been established since 1991 as a leading company in the technology sector. We are experts in implementing and maintaining computer infrastructures, providing solutions for business management aimed at improving our clients' competitive capabilities. We focus on identifying our clients' real needs to offer the best possible technological solution. We plan a simple and fast implementation process, provide specific training to ensure optimal usage, and develop a high-quality maintenance service to guarantee customer satisfaction. Job Description As an IT Helpdesk Technician at Apen Soluciones Informáticas, you will be responsible for providing technical support to our customers, resolving incidents using remote control tools and by phone. Our clients are SMEs with networks ranging from 1 to 50 users, based on on-premise Windows servers and cloud environments, requiring professional and effective service. We also perform preventive tasks such as monitoring and application installations. We Offer: • Permanent contract. • Full-time position. • Possibility of working one day per week remotely. • Working hours: Monday to Thursday from 8:00 to 14:00 and 15:00 to 18:00; Friday from 8:00 to 14:00. • Intensive working schedule during summer period. • Salary according to collective agreement: 22,428 € + annual variable pay. Requirements • Experience in technical support and problem resolution for customers. • Vocational training qualifications: CFGM in SMR or CFGS in ASIR. • Ability to provide assistance in help desk services for users. • Knowledge of networks, server administration, and Windows operating systems. • Hardware knowledge: PCs, laptops, servers, cabling. • Software knowledge: Office 365, web browsers, email, etc. • Strong communication skills, active listening, and a solution-oriented attitude. Responsibilities: • Customer support via phone calls. • Creation of incident tickets. • Validation and diagnosis. • Resolution of incidents or routing to the appropriate department. • Ticket resolution: identifying customer needs and classifying them based on incident type, priority, and potential resolution methods. • IMAC services (Installations, Reinstallations, Updates, Activations). • Documenting customer data and case solutions. • Investigating possible solutions for incidents. • Conducting training sessions for client portfolios, organizing and delivering them. * Minimum 1 year of experience. We are seeking candidates with experience in providing technical support and resolving customer incidents. * Higher vocational education degree required. * Catalan (spoken and written - advanced level). * Spanish (spoken and written - advanced level). * Skills / Knowledge: Communication skills, active listening, teamwork, initiative, customer orientation, flexibility and change management, commitment, and empathy. * Vehicle availability required. * Driving license: B. * Permanent employment contract. * Full-time position. * Gross monthly salary ranging from '1600' to '1900'. * Additional relevant information: One day of remote work per week and intensive working hours during summer.

Can Penques, 08520, Barcelona, Spain

€ 1,600-1,900/month

Indeed

Systems Technician

**EPISER** is part of the **EPI INDUSTRIES family of companies**, with a 70-year track record in the market and the mission of offering quality products and technical solutions to our industrial customers across a wide range. Within the Group, EPISER's mission is to support the different group companies in human resources management, finance, IT, logistics, quality and digitalization. Now, we are expanding our team and looking for a **Systems Technician**. Your **mission** will be to provide **technical support** to users across the various EPIFoC group companies, collaborating in the operation and **maintenance of systems**, network infrastructures and communications, ensuring the proper functioning of technological resources, secure access to information, and efficient incident resolution. **Functions and Responsibilities** * Handle and resolve incidents and support requests using ticketing tools. * Configure, install and maintain computer equipment. * Manage user accounts and permissions. * Assist in the installation, configuration and maintenance of operating systems and applications. * Collaborate on administration tasks related to virtualized environments (VMware, Citrix), networks, communications, and telephony systems (VoIP, Cisco Call Manager, Cisco Webex Calling). * Apply best practices in cybersecurity, backups, and data protection. * Update and manage hardware and software inventory. * Prepare equipment and access credentials for new hires. * Actively collaborate with the Systems Administrator and Infrastructure Manager on defined technical support tasks, as well as on the development of various projects implemented by the department. **What do we expect from you?** We expect you to have a **proactive attitude and willingness for continuous learning**, teamwork and collaboration, good communication and organization skills, autonomy and initiative. * Higher vocational training degree in Computer Science or Telecommunications (completed or currently in progress, evening classes). * *Prior experience is not essential, although any previous experience in similar roles will be valued.* * English: B1 * Catalan and Spanish: Native level * Valid driver's license and personal vehicle. **Valuable Technical Skills** * Windows and Linux operating systems. * Virtualization with VMware and Citrix. * Azure Cloud. * Networking and connectivity. * Ticketing tools. * Active Directory and Azure Entra ID. * Office and business software (Google WS, Microsoft 365\). * IP telephony (Cisco Call Manager, Webex Calling). * Cybersecurity and backup policies. **What do we offer?** We offer an **indefinite contract**. Flexible working hours from 8:00 to 18:00, and Fridays until 14:00. In addition to salary, you will also enjoy several benefits: * **On-site cafeteria service** at company facilities. * **Life insurance** from your first day of employment. * **Flexible compensation system**, which includes **private medical insurance** (with Sanitas) and **childcare vouchers**. * Possibility of **up to 30% remote work**. If this sounds like a good fit for you, don't hesitate to apply and we'll tell you more about us. **We're waiting for you!**

Carrer d'Entença, 5, 08100 Mollet del Vallès, Barcelona, Spain

Negotiable Salary