### **Description** Company Other Public Administration Services Division Position Social Worker (Temporary), SAMUR SOCIAL Type of Offer Internal Number of Vacancies 1 Job Description At Grupo 5, an organization committed to social welfare, we are seeking dedicated professionals to join our team. As part of our staff of over 3,200 professionals, you will have the opportunity to directly contribute to improving the lives of 5,100 people in situations of social vulnerability. We are currently looking for a Social Worker to join SAMUR SOCIAL. Responsibilities: * Operational responsibility both in the mobile response unit during service hours and across various locations and situations (short-stay units, communications room, case follow-up spaces, etc.) where professional duties are carried out, complying with the service’s operational procedures and instructions issued by the Central Communications Room or under guidance from the relevant management—namely, the entity’s technical coordinator, coordination assistants, or intermediate-level supervisors (shift leads). * Responsibility for individual and group social assessment and intervention with service users. * Responsibility for user assistance. * Completion of all reports requested by the relevant management. * Accurate completion of assistance reports, both manually and electronically, safeguarding them during working hours. * Exemplary, respectful, and courteous treatment of users and all individuals involved in interventions. * Responsibility for informing users’ families about the user’s situation and related actions. * Responsibility for transferring users and their corresponding social case information—both verbally and in writing—to the receiving center. * Conducting follow-up tasks for individuals accommodated in various shelter facilities and other accommodation modalities (residences, boarding houses, hotel placements, etc.). * Performing duties in the Central Communications Room when required. * Supervising and supporting auxiliary social services staff in carrying out their functions. * Adhering to the service’s quality policy by reporting deviations or inappropriate procedures affecting service effectiveness to the immediate supervisor. * Engaging with media outlets only upon authorization from the entity’s relevant management and prior approval from municipal authorities responsible. All duties are performed under the supervision, direction, and control of the entity’s responsible personnel. * Collaboration in research and teaching projects approved by the competent bodies of the Service. * Attendance at mandatory continuing education sessions organized by the Service. * Obligation to know and apply the Service’s operational protocols. All duties are performed under the supervision, direction, and control of the entity’s responsible personnel. * Voluntary or on-call attendance at the service outside regular working hours in cases of risk and/or catastrophe. * Any other duties, consistent with those described above and similar in nature, necessary for the effective functioning of the Service. Requirements: Bachelor’s Degree in Social Work Minimum six months’ experience in social emergency intervention. Offered: Salary according to collective agreement Indefinite-term contract Working schedule: Monday to Sunday, according to shift roster Morning, afternoon, and night shifts Minimum Experience 1–3 years Minimum Education Diploma / Bachelor’s / Degree Start Date 16/12/2025 Publication Date 15/12/2025 CV Submission Deadline 06/01/2026