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Spa Treatment Manager
Spa Treatment Manager * 543440 * Spa \& Wellness * Temporary / Seasonal * Mandarin Oriental Punta Negra, Mallorca Add To Favourites View Favourites Mandarin Oriental Punta Negra, Mallorca is looking for a Spa Treatment Manager to join our Spa Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\-edge of luxury experiences. Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness \- each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. About the job Based at Mandarin Oriental Punta Negra, Mallorca, the Spa Treatment Manager will report directly to the Director of Spa \& Wellness and act as her key operational support. You will be responsible for overseeing the day\-to\-day operations of the spa treatment team, ensuring that every guest receives world\-class service and care. You will lead the team of spa therapists, ensuring consistent delivery of treatments to brand standards, provide training and coaching, and support in the overall management of the spa. This role is crucial in maintaining high performance, luxury service standards, and strong team dynamics within the spa environment. As Spa Treatment Manager, you will be responsible for the following duties: * Supervise the spa treatment team, ensuring operational excellence, smooth shift management, and effective scheduling. * Monitor and maintain treatment quality, consistency, and guest satisfaction through regular audits and feedback. * Support the Director of Spa \& Wellness in implementing spa strategies and achieving business goals. * Conduct regular training sessions, hands\-on coaching, and skill development for spa therapists. * Assist in developing treatment menus, seasonal offerings, and wellness journeys aligned with guest needs and current trends. * Be present in daily operations to offer guidance, resolve guest concerns, and ensure luxury service standards are met. * Support retail sales performance, coaching therapists in upselling techniques and product knowledge. * Collaborate with other spa leaders on inventory management, ensuring proper product use and availability. * Oversee treatment room standards, ensuring impeccable cleanliness, presentation, and ambiance at all times. * Ensure full compliance with health, safety, hygiene, and FLHSS standards in all treatment areas. * Participate in the recruitment, onboarding, and performance management of spa therapists. * Promote a culture of care, professionalism, and continuous improvement within the team. As Spa Treatment Manager, we expect from you: Experience and education * Prior experience as Spa Supervisor, Lead Therapist, or Assistant Spa Manager in a luxury hotel or resort environment. * Recognised qualification in massage therapy, aesthetics, or a related wellness discipline. * Proven ability to lead a team, coach for performance, and uphold treatment standards in a five\-star setting. Technical Skills * Proficiency in managing booking systems, scheduling software, and POS systems. * Experience with CRM tools to manage guest preferences, bookings, and deliver personalised experiences. * Knowledge of industry standards for health, safety, and hygiene regulations related to spa operations and treatments. * Ability to train, motivate, and manage a team of spa professionals, ensuring a culture of excellence and care. * Skills in managing spa products, equipment, and inventory, ensuring optimal stock levels and cost control. * Ability to create and implement promotional strategies, treatment packages, and seasonal campaigns to increase spa bookings and drive revenue. * Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. * Open to learning and embracing treatment concepts and wellness philosophies from diverse cultures. * Willing to work a flexible schedule, including weekends and holidays, in line with business needs. * Effective communication skills, both written and verbal, in Spanish and English. Our commitment to you * Learning \& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath \& Colleague Wellness. Finding the right work\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. We’re Fans. Are you?
J27C+C2 Sant Joan, Spain
Negotiable Salary
Indeed
CARE
At Air Liquide Healthcare Iberia, we are specialists in the manufacture and commercialization of medical and healthcare gases. We manufacture and supply medical gases; we develop, install, maintain equipment and propose essential solutions for their proper use. We work with the highest safety standards in all our processes to ensure the proper use and handling of our gases, services and equipment at all times. In addition, we have a large team of experts and professionals who have an in-depth knowledge of our customers' needs. **How will you CONTRIBUTE and GROW?** Daily patient care at home, during outpatient consultations, or remotely to deliver various services—including discharge, equipment review, incident resolution, and equipment retrieval—ensuring personalized and specialized attention, informing patients and their families, and verifying their understanding of the information provided, in accordance with Air Liquide Group procedures. Your primary role will be to support patients undergoing Sleep Therapy, BiPAP, Aerosol Therapy, Oxygen Therapy, Mechanical Ventilation, or other therapies such as Cough Assist/Secretion Aspirator/Infant Apnea Monitor. Possible participation in care-related projects. * Contact the patient or their family. * Describe and instruct the patient/family/caregivers on the prescribed therapy, the equipment and consumable accessories to be used, and related aspects of safety, hygiene, and maintenance. * Provide the patient and their family with educational, audiovisual and/or digital materials regarding their therapy, equipment, and other installed materials, ensuring the patient’s and/or caregiver’s full understanding. * Ensure appropriate stratification of the Care Plan. * Deliver daily patient care at home, during outpatient consultations, or remotely to provide various services—including discharge, incident management, equipment review, and equipment retrieval—ensuring personalized and specialized attention according to the detailed Air Liquide Group operational protocols for each activity, which are mandatory. * Report therapeutic compliance, detected anomalies, equipment removals, and equipment failures to the relevant responsible person (Care Manager, Operations Manager, or Administrative Staff). * Comply with regulations governing the use of work tools. * Follow current work procedures. * Use work-related equipment, measuring instruments, and associated systems to perform and coordinate tasks. **Are you a MATCH?** Skills and proficiency in handling equipment and consumables for each TRD. Safety, hygiene, and disinfection practices for TRDs. Proficiency with IT tools (e.g., PDAs). Specific therapy-related procedures linked to the job role. Valid Class B driver’s license. As a company committed to diversity and inclusion, we invite all interested candidates who believe they meet the requirements of this position to apply, regardless of origin and/or gender. We firmly believe in equal opportunity and in building a diverse and inclusive workplace. We value talent, skills, and potential in every individual and are committed to ensuring that all hiring decisions are made fairly and transparently. **Our Differences make our Performance** At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
XHFG+PQ Esparragalejo, Spain
Negotiable Salary
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