Support and Cleaning Operator - Part-time

Description

Job Summary: Support and Cleaning Operator responsible for maintaining the cleanliness, hygiene, and presentation of the rental fleet, ensuring customer satisfaction and operational efficiency. Key Highlights: 1. Competitive compensation and travel benefits. 2. Clear progression path to RoadTrip Agent or other operational roles. 3. Training in cleaning standards and operational excellence. **ABOUT US** Indie Campers is a global leader in road travel and operates one of the world’s largest campervan fleets. The **Support and Cleaning** team is essential to ensuring every vehicle is spotless, safe, and ready for the next customer—directly impacting customer satisfaction and operational efficiency. **THE ROLE** The **Support and Cleaning Operator** focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is a hands-on, physical, detail-oriented operational role responsible for: * Cleaning the interior and exterior of vehicles * Preparing campervans with kits and essential items * Inspecting vehicles upon return * Managing cleaning supplies and consumables * Supporting depot organization and logistics **WHAT YOU’LL BE WORKING ON?** * **Fleet cleaning:** Cleaning and maintaining the interior and exterior of vehicles to meet hygiene and presentation standards, consistently delivering high-quality results. * **Vehicle preparation:** Equipping campervans with required kits, bedding, and optional extras—ensuring they are ready for bookings and check-in/check-out processes. * **Post-return inspection and reporting:** Inspecting returned vehicles to verify cleanliness, missing items, or damages, and reporting any issues for follow-up. * **Stock and consumables management:** Managing stock and consumables—including receiving, storing, organizing supplies—and reporting shortages or damages. * **Depot logistics and organization:** Supporting depot logistics, keeping cleaning areas organized, moving vehicles, and assisting with operational needs during peak periods. **WHO ARE WE LOOKING FOR?** * **Required:** Experience in cleaning. **Preferred:** Experience in hospitality, warehousing, housekeeping, or operations. * **Required:** Strong attention to detail and commitment to hygiene standards. * **Required:** Good physical condition and ability to perform manual tasks (cleaning, lifting, moving equipment). * **Required:** Reliable, punctual, and able to work in fast-paced environments. * **Required:** Valid driver’s license (Category B). * **Required:** English proficiency. **Preferred:** Proficiency in the local language (where applicable). * PHYSICAL AND OPERATIONAL REQUIREMENTS * **Required:** Ability to perform physical cleaning tasks for most of the shift—including standing, walking, bending, kneeling, stretching, and repetitive motions. * **Required:** Comfort working inside vehicles (tight spaces, elevated surfaces) and outdoors around the fleet. * **Required:** Ability to lift, move, or carry cleaning equipment, vacuum cleaners, water hoses, chemicals, or kits (up to 15 kg). * **Required:** Comfort using cleaning products and chemicals safely—including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided). * **Required:** Adherence to company safety guidelines when handling chemicals. * **Required:** Comfort working in varying temperatures and weather conditions while washing or preparing vehicles outdoors. * **Required:** Ability to maintain cleaning quality and speed during high-volume operations and peak season. * **Required:** Flexibility to work weekends, holidays, and during peak-season hours. * **Required:** Ability to adapt to last-minute operational needs (e.g., urgent staff rotations or additional cleaning tasks). **THE INDIE COMMITMENT!** * Competitive compensation and travel benefits. * Clear progression path to the **RoadTrip Agent** role or other operational positions. * Training in cleaning standards, detail verification, minor repairs, and operational excellence. * A multicultural, dynamic, and highly collaborative work environment. **Are you ready to Go Indie?**