General Services Manager

Description

Job Summary: Hospiten is seeking a General Services Manager to lead teams, manage patient care, and optimize operations within an international hospital setting. Key Highlights: 1. Is part of an internationally recognized healthcare network 2. Leads work teams and manages hospital operations 3. Opportunity for professional development and continuous training **Date:** 18 Mar 2026 **Location:** Hospiten Roca General Services Manager **Hospiten** is an international healthcare network with over 55 years of experience committed to delivering the highest quality service. It operates 20 private medical-hospital centers in Spain, the Dominican Republic, Mexico, Jamaica, and Panama, as well as 175 outpatient medical centers under the Clinic Assist brand. Founded by Dr. Pedro Luis Cobiella, Hospiten serves over two million patients annually from around the world and employs more than 5,000 people. This commitment to care will be further strengthened in the Community of Madrid through the construction of a general university hospital in Boadilla del Monte, scheduled for completion in 2026. Hospiten selects personnel based on objective criteria of merit, capability, and suitability for the position, ensuring equal opportunity and non-discrimination on grounds of gender, age, ethnic origin, disability, sexual orientation, beliefs, or other personal circumstances, promoting inclusive, equitable, and respectful environments. Would you like to join an internationally recognized healthcare network? We are looking to hire a General Services Manager for Hospiten Roca. If you are interested, please apply and we will contact you. **Some of your responsibilities will include:** Function 1: TEAM LEADERSHIP * Identify staffing needs and participate in recruitment processes, as well as in onboarding new hires. * Identify team training needs and communicate them to Management. * Supervise students on internships. * Supervise and verify task assignments, shift/vacation scheduling, and other operational matters (variable pay, overtime, absences, etc.), keeping the Director informed. * Conduct performance evaluations of direct reports, providing constructive feedback. Function 2: PATIENT CARE * Manage non-clinical requests, complaints, and incidents that, depending on their complexity, require intervention by General Services Management. * Visit all departments of the facility to monitor activities and resolve issues or incidents in collaboration with supervisors. Function 3: SERVICE OPERATIONS * Supervise the proper performance of outsourced service providers—catering, cleaning, security, etc.—ensuring contractual compliance. * Coordinate the Purchasing area with headquarters, supervising the process and allocated budget, considering cost, quality, timelines, and supplier relationship management. * Oversee preventive and corrective maintenance, management of critical facilities (HVAC, medical gases, electricity, etc.), and coordination of external companies and technical and electromedical maintenance contracts. * Coordinate and monitor construction works, renovations, and facility projects in collaboration with central services, including execution control and timeline management. * Continuously track facility incidents. * Monitor and optimize outsourced service contracts (cleaning, kitchen, security, etc.). * Focus on operational efficiency and cost control. **Requirements:** \-University degree in Engineering (Industrial, Mechanical, Electrical or related field). \-Minimum English proficiency level B2. \-Minimum 3 years’ experience in a similar position. \-Residence on the island is preferred. \-SAP knowledge is desirable. **We Offer:** \-Stable employment contract with an internationally recognized hospital group. \-Immediate incorporation. \-Professional development plan and continuous training. \-Integration into a dynamic, multidisciplinary team committed to high-quality patient care. \-Take the next step in your professional career with us. We look forward to welcoming you at Hospiten!