Job Summary: We are seeking a Solution Architect specialized in Microsoft Dynamics 365 Field Service to lead the functional and technical architecture of projects. Key Highlights: 1. Lead the end-to-end architecture of the Dynamics 365 Field Service platform. 2. Design field service processes and integration with corporate systems. 3. Ensure compliance with best practices, security, and performance. Zaragoza Solution Architect \- MS Dynamics 365 CRM \+ Field Service Capgemini Choosing Capgemini means choosing the opportunity to shape your professional career as you wish. You will receive support and inspiration from a collaborative community of colleagues worldwide and be able to reinvent what is possible. Join our team and help leading global organizations discover the value of technology and build a more sustainable and inclusive world. Are you interested in joining our team and participating in a project for a major organization as part of a multidisciplinary team within an international IT consultancy, aiming to implement the development of tools, platforms, and applications designed to ensure digital accessibility, improve user experience, and foster equal opportunities in digital environments? We are looking for a Solution Architect specialized in Microsoft Dynamics 365 Field Service to lead the functional and technical architecture of the BSH project. The candidate will be responsible for defining the solution vision, ensuring best practices, coordinating functional/technical teams, and acting as the client’s point of reference on all matters related to Field Service and Power Platform. What do we need from you? Main Responsibilities * Define the end-to-end architecture of the Dynamics 365 Field Service platform for BSH. * Lead the definition of processes, functional design, and data models for field service scenarios. * Design integration with other corporate systems (ERP, logistics, spare parts management, scheduling, etc.). * Oversee configuration of Work Orders, Assets, Agreements, Bookings, Scheduling, Mobile App, and advanced modules. * Ensure compliance with best practices, security, performance, ALM, and governance. * Guide the technical team in implementing Power Platform (Power Automate, Canvas Apps, Dataverse). * Participate in client sessions for requirement validation, demos, and design workshops. * Review complex developments (plugins, integrations, model-driven apps) and ensure technical quality. * Collaborate closely with the Project Manager and other architects within the program. Support testing, UAT, deployment, and post-go-live support. * Technical Requirements * Proven experience (5+ years) in Microsoft Dynamics 365 CE, with a strong focus on Field Service. * Solid experience designing field service processes. * Advanced knowledge of Power Platform: Power Automate, Dataverse, Model-driven Apps. * Knowledge of Dynamics 365 Field Service Mobile and offline scenarios. * Experience in large-scale or multinational projects. Competencies and Skills * Architectural vision and ability to design scalable solutions. * Excellent communication skills with both business and technology stakeholders. * Leadership capability within multidisciplinary teams. * Quality orientation, adherence to best practices, and documentation discipline. * Proactivity, ownership, and ability to make technical decisions. Good level of English * Education and Certifications (Desirable) * MB-600 certification (Power Platform Solutions Architect Expert). * Dynamics 365 Field Service Functional Consultant certification. Why Capgemini? We value all applications. At Capgemini, we offer a wide range of training opportunities. What will you enjoy about working here? We provide a comprehensive set of Development and Work-Life Balance measures, such as: * Wellbeing HUB \- Includes policies and initiatives for physical health (Wellhub) and mental well-being. * FlexAbroad: possibility to work remotely from another country for up to 45 days. * Flexible Compensation Plan (health insurance, transportation, training, meal card or food allowance, childcare, etc.). * Continuous learning: access to MyLearning, Capgemini University, Digital Campuses, and Professional Communities. You’ll also have access to platforms such as Coursera, Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages (English, French, German, etc.) — among others! * Life and Accident Insurance Why Capgemini? Capgemini is a global leader in transforming clients’ businesses by harnessing the full power of technology. Our purpose is to achieve an inclusive and sustainable future through technology and the energy of those who develop it. We are a responsible and diverse company, an international leader in IT and Engineering services, with over 360,000 professionals across more than 50 countries. With a solid 55-year heritage and extensive industry expertise, clients trust Capgemini to address their full business needs—from strategy and design to operations—powered by the fast-paced and innovative worlds of cloud, data, AI, connectivity, software, platforms, and digital engineering. In 2022, the Group reported global revenues of €22 billion. Rewrite your future. Join the team! www.capgemini.com/es\-es \#LI\-VR1 Ref. code 429073\-es\_ES Posted on 02 Mar 2026 Experience level Experienced Professionals Contract type Permanent Location Zaragoza Business unit ABL Southern Central Europe Brand Capgemini Professional communities SaaS Solutions