Gurb Web & Interaction Design Job Listings

Salesforce Commerce Cloud Senior Developer/ Tech Lead64707374567041120

Indeed

Salesforce Commerce Cloud Senior Developer/ Tech Lead

VNG \- Cais de Gaia, Lisboa \- Colombo Salesforce Commerce Cloud Senior Developer/ Tech Lead Salesforce Commerce Cloud Senior Developer/Tech Lead Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE* Lead the development and customization of Salesforce Commerce Cloud (SFCC) solutions, including storefront development, integrations, and customizations. * Collaborate with cross\-functional teams including business analysts, architects, and designers to understand business requirements and translate them into technical specifications. * Design and implement scalable and efficient solutions that meet business needs and adhere to best practices and coding standards. * Perform code reviews and provide technical guidance to junior developers to ensure high\-quality code and adherence to best practices. * Troubleshoot and resolve technical issues and bugs related to SFCC implementations. * Stay updated on the latest trends and advancements in Salesforce Commerce Cloud and e\-commerce technologies. YOUR PROFILE* Bachelor's degree in Computer Science, Engineering, or a related field. * Minimum of 4 years of experience in Salesforce Commerce Cloud (SFCC) development. * Proficiency in JavaScript, HTML, CSS, and other web technologies. * Hands\-on experience with SFCC SFRA (Storefront Reference Architecture). * Experience with Salesforce Commerce Cloud B2C Commerce modules. * Strong understanding of e\-commerce principles and best practices. * Excellent problem\-solving and troubleshooting skills. * Ability to work independently and in a team environment. * Salesforce Commerce Cloud Developer certification is a plus. WHAT YOU'LL LOVE ABOUT WORKING HERE* At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work\-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy; * We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs); * We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback; * Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force. * Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55\-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end\-to\-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22\.5 billion. Get the future you want \| www.capgemini.com Apply now! \#LI\-Hybrid Ref. code 237170\-en\_GB Posted on 13 May 2025 Experience level Experienced Professionals Contract type Permanent Location VNG \- Cais de Gaia, Lisboa \- Colombo Business unit ABL Southern Central Europe Brand Capgemini

WWG6+35 Gaià, Spain

Negotiable Salary

Full Stack Software Development Engineer React / Node.js64522471610499121

Indeed

Full Stack Software Development Engineer React / Node.js

**THE ROLE** Being a Full Stack Software Engineer at Launchmetrics is all about autonomy, creativity and ownership. You will work in a squad mixing other developers, UI/UX designer, QA engineer and Product Manager and you'll be responsible for designing, developing, and deploying new features and frameworks in our Metrics products. Our Metrics SaaS products help Fashion, Luxury and Beauty companies to make data\-driven Brand decisions to stay competitive, from tracking brand mentions and measuring performance to helping strategic decision\-making. At Launchmetrics, we iterate quickly and refactor frequently, writing clean and simple code to solve critical business needs – and to provide the best possible experience for Launchmetrics users. We like to remain curious and open to all technology stacks in order to keep our products innovative. **How This Role Contributes to the Bigger Picture**: This role plays a key part in our Tech \& Product strategy, directly supporting company\-wide objectives around customer retention, data trust, and the development of new AI\-based insights. What you’ll do: * Contribute to building new products from initial architecture choices to the marketable product impulsing innovative solutions and the most recent technologies * Architect efficient database schemas for new implementations or contribute to improve existing ones * Work closely with other developers, product management, UI/UX designer and QA engineer to define user requirements and translating them into reliable, intuitive features * Evangelize code quality through writing well\-architected, structured code, unit tests, while following best industry practices * Refactor, optimize and constantly drive for improved efficiency and code health * Participate in cross\-squads initiatives **Technical Stack** Languages: TypeScript, JavaScript Frameworks: Node.js, React, Serverless Database: MySQL, Redis Search: ElasticSearch, Lucene Cloud providers: Amazon AWS technologies: Lambda, Docker on ECS/Fargate, Step functions, Kinesis, S3, ... Tools: Jira, Sentry, VSCode, Cursor, ... Versioning tool: Git, Github CI/CD: Github actions Testing: Jest, React testing library **ABOUT YOU** * Engineer Degree \- Master Degree in Computer Science and 3\+ years of relevant work experience in full\-stack development in a SaaS environment with Agile methodologies * Knowledge of front\-end technologies like React and Node.js server frameworks such as Express.js or similar * Knowledge of web technologies such as Javascript/Typescript, CSS/Sass, HTML * Experience building a RESTful/GraphQL API * Ability to traverse logical sequences of either procedural or object\-oriented code, abstracted or static \- and understand it entirely * Bright, energetic, highly motivated self\-starter with experience in a fast\-paced, results\-oriented organization * Ability to adapt, estimate workload, break down a task into logical steps, solve problems, self\-improve and suggest new ways of improvement * Last, but definitely not least: you speak, read, and write English fluently Extra Credit: * Experience using Function as a service infrastructure (Serverless, AWS Lambda, Azure functions, …) W*e value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application!* **What Success Looks Like in the First 6 Months:** * Deliver your first contributions to the code. * Begin participating in code reviews to support quality and knowledge sharing. * Actively take part in team rituals and adapt to the squad’s ways of working. * Spot opportunities to make the app or the squad’s ways of working better, and lead the effort to turn those improvements into reality. **THE TECH \& ENGINEERING TEAM** We are a team of passionate engineers distributed across the world, always eager to learn new things. We are building state\-of\-the\-art modern applications and scale it on the cloud. We innovate to solve customers problems, focusing on high\-performance implementations without neglecting the user experience. **OUR RECRUITMENT PROCESS** Step 1: Intro Call with a team member from the People team Step 2: Meet \& Greet with a Tech Lead Step 3: Skills Assessment (live exercises with 2 team members) Step 4: Culture Fit Interview with the squad **WHY YOU’LL LOVE LAUNCHMETRICS** We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks. **OUR COMMITMENT** Launchmetrics is proud to be an **Equal Opportunity Employer** building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.

Rambla de la Llibertat, 25, 17004 Girona, Spain

Negotiable Salary

Solution Architect for Analytics64279325451267122

Indeed

Solution Architect for Analytics

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position**Who We Are** At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action \- we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients. **Role Purpose** The Software Architect for Analytics will be a key team leader applying extensive knowledge of design principles and practices in the creation of complex, enterprise\-scale software systems for analytics. General responsibilities include design concept generation, leading design reviews, development and testing of the product stack. This role is hands\-on and entails leading the architecture and roadmap for the data analytics modules of the data platform. You will also collaborate with the wider Roche digital product community to influence innovative solutions that enable the products to work together to better impact patient outcomes. **Your values align with ours:** Customer Empathy, Respect/Earn Trust, Extreme Ownership, Bias for action, Entrepreneurship, Open sharing of information, Data\-driven, Effectiveness, Resiliency, Grit, Radical Candor, Curiosity, Optimism, Disagree yet commit, Collaboration **You will be responsible for:****Architecture Design and Development:** * Develop high\-level and low\-level design components, ensuring scalability, supportability, and extensibility of analytics products. * Drive software architecture and roadmap, full stack product planning, delivery, and support for the data analytics modules of the data platform. * Define the technology roadmap and stack, engineering best practices such as continuous integration and delivery (CI/CD), infrastructure as code, modular design, and more. **Leadership:*** Allocate work effectively, mentor, and guide engineers at various levels including principal engineers. * Lead the design, development, delivery, and support of the core product software stack using technologies such as Java, Python, SQL and NoSQL dastores, and Cloud services. * Develop and deliver Proof\-of\-Concepts, including identifying technology options and assessments. * Provide technical leadership for several teams, mentoring and guiding engineers. **Collaboration:** * Collaborate with various groups like Product Management, UX, Customer Success, Sales, Security, Compliance, Legal, and more to understand and meet customer needs. * Communicate with stakeholders including customers to explain solutions and technology, obtain customer insights, and translate them into technical deliverables. **Quality Assurance:** * Ensure high quality software that is highly scalable, available, reliable, supportable, and extensible and integrates with other Roche products and platforms. **Your profile** * Educational Background: BS in computer science, computer engineering, electrical engineering, or a related discipline. Master’s degree preferred. * Experience: Proven expertise in leading and mentoring principal software/data engineers and other junior engineers. * 10/15\+ years of hands\-on coding experience (or equivalent). * Strong understanding of distributed computing principles and data pipeline architecture. * Extensive experience in architecting and developing large\-scale designs. * Extensive experience Understanding of key analytics workflows, including data cleaning, ETL (extract\-transform\-load) processes, and processing large\-scale datasets. * Proficiency in Data Modeling, Capacity Planning, and Engineering best practices such as TDD, CI/CD. * Knowledge of data governance, data quality, and data security best practices * Familiarity with tools used by data scientists (e.g., Jupyter, Python, or R) and machine learning pipelines (e.g., MLflow, Kubeflow). * Expertise in enabling LLMs to work seamlessly with existing healthcare analytics infrastructure (e.g., integration with ETL pipelines, data warehouses, and data lakes). * Solid experience in Agile methodologies for both delivery and operations * Skilled in AWS Cloud technologies for data and analytics **Nice to Have:** * Master in CS, Engineering (preferred) * Experience in Healthcare tech, standards, and workflows (e.g. HL7, FHIR) * Experience with QMS for FDA\-regulated products **Locations** You will be based in Sant Cugat, Barcelona, Spain. At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances. As this position is a global role, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients. **Roche is an equal opportunity employer.** Leadership Skills: You are also responsible for building, and then providing effective technical leadership for a global team. Doing so in a manner that is consistent with the Roche Values and leadership capabilities. You will seek to inspire and lead the project teams to create transformative solutions, and to influence uptake in the wider organization, in order to ensure that customer solutions are at the forefront of Data Platform \& Insights Services and deliver its optimal contribution to the Roche Diagnostics Vision. The Principle Architect is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group. The Roche Operating Principles are:* Put patients first * Follow the science * Act as one team * Embrace differences * Accelerate learning * Simplify radically * Make impact now * Think long term Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life\-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. **Roche is an Equal Opportunity Employer.**

Carr. de Bellaterra, 17, 08205 Sabadell, Barcelona, Spain

Negotiable Salary

Senior SW Engineer in Test64151429115650123

Indeed

Senior SW Engineer in Test

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position At Diagnostics Insights Software, we are collaborating in digitalizing diagnostics and revolutionizing how data is accessed and utilized in Laboratories and Point of Care settings. Building software products is great, but working on software with a purpose is even better! As a Software Engineer in Test, you’ll work on a product that helps people with the most precious thing they have — their health. In collaborative teams of engineers, designers, product owners, and UX experts, you’ll experience best\-in\-class software engineering practices daily and contribute to software that meets the highest expectations — we do not put our users' lives at risk! **Here’s what we’re looking for:** We are looking for a skilled Software Engineer in Test to join one of our Agile development teams in Sant Cugat . The ideal candidate will be responsible for ensuring the quality and reliability of our software products by performing thorough testing activities throughout the development lifecycle. You will work closely with developers, product owners, and other stakeholders to deliver high\-quality software in a fast\-paced, iterative environment. We are committed to quality, dedicating time to design reviews, thorough test coverage, focused quality days and CI/CD principles. If this resonates with you, we would love to hear from you! **Main tasks:** * Confirm the correctness of requirements\-driven tests, utilizing diverse **testing approaches** such as exploratory, white box, and black box testing. * Execute tests across multiple **testing levels**, including end\-to\-end, system, integration, and unit testing. * Perform various **testing types**, such as functional, performance, resiliency, and scalability testing, to ensure robust product quality. * Automate and execute front\-end and back\-end tests for **platforms** and **web applications**. * Develop and automate deployment and testing pipelines, supporting multiple project branches and stages. * Track and report **quality metrics**, contributing to the maintenance and improvement of **quality dashboards**. * Conduct **root cause analyses** of defects and newly discovered issues to continuously improve testing practices. * Design and implement **automation frameworks** and validate toolchains to support testing processes. * Ensure compliance with regulatory standards for all quality engineering deliverables. * Collaborate closely with Test Architects, Test Leads, Test Managers, as well as designers, architects, and developers. * Share, coach, and train the built\-in quality **mindset** throughout the organization. **Essential Skills/Who you are:** * 5 years work experience in a similar position and good knowledge of processes and methods in verification \& validation of systems ideally in regulated environments. * Bachelor’s degree in Computer Science, Information Technology, or a related field. * You are familiar with integration of automated tests into the CI/CD pipeline to ensure continuous testing. * You have experience creating and maintaining comprehensive test documentation. * Great written and verbal communication in English. * **Technologies \& Tools:** Kubernetes\-based applications, AWS, Java, Cucumber (Behavior\-Driven Development), Typescript, Javascript, Playwright, Cypress, Jira, GitHub/GitLab, Confluence, Google Suite, macOS/Linux. **Bonus skills:** * Knowledge of customer workflows in the area of Laboratory Automation. * Knowledge in healthcare interoperability standards such as FHIR, HL7, ASTM, etc. * Knowledge in observability stacks and standards. **Here's what you can expect from us:** * Ambitious and passionate people building meaningful products for a global audience. * An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross\-functional teams. * A growing organization with room for development. * Loads of benefits (brand new Apple hardware, public transport, lunch benefit, language classes, professional training budget,...). * Flexible home office policy. * You will be part of a team of experienced software engineers working on a wide range of technologies we employ, gaining a rich understanding of the specific requirements of medical software, be it security, medical risk management, safe and resilient programming, or certifications and audits. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life\-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. **Roche is an Equal Opportunity Employer.**

Carr. de Bellaterra, 17, 08205 Sabadell, Barcelona, Spain

Negotiable Salary

Student Trainee Marketing Support64148631596674124

Indeed

Student Trainee Marketing Support

**Student Trainee Marketing Support** ===================================== Joining the AVL Iberica Team, you will be able to expand your career with international experience. **YOUR RESPONSIBILITIES:** * Support for internal and external Marketing & Communication on and offline activities (web, newsletters, social media, webinars, events and sponsorship) * Handling Salesforce local Marketing campaigns * Marketing campaign analytics * Graphic design support according to pre-defined guidelines * Management of media gallery assets * Support for Marketing related organizational and administrative tasks **YOUR PROFILE:** * Ongoing or finished academic studies in the field of Marketing, Publicity, Digital Communities or similar * First experiences in the field of marketing * Both Spanish and English spoken and written * Knowledge of Digital Marketing and CRM (Salesforce, Marketing Cloud) * Knowledge of design tools (Photoshop, Illustrator, InDesign) * Excellent communication skills and structured approach to work * Dynamic person with a proactive and collaborative attitude. * Ability to learn and adapt to a professional work environment, being able to integrate and work in a global team * Type of recruitment: Internship agreement * Profile wanted: Student **Interested?** If so, please use our online application tool to send your application to AVL! **About AVL** ------------- AVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility. Find out more: www.avl.com **You are interested in a job at AVL but you are not sure how to apply or want to know what happens after you send your application?** -------------------------------------------------------------------------------------------------------------------------------------- **Check out our step-by-step guide** **AVL is not just about cars. It's about changing the future. Together.** ------------------------------------------------------------------------- Location: Mataro, ES Company: AVL Iberica Job Function: Marketing Contract Type: Internship Posting Date: Oct 3, 2025 Job ID: 38494 **About AVL** ------------- AVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility. Find out more: www.avl.com **Job Segment:** CRM, Intern, Trainee, Technology, Entry Level, Automotive

Passeig Marítim, 190, 08302 Mataró, Barcelona, Spain

Negotiable Salary

Indeed

Product Owner Intern

At Mango, we dress everything we do with passion. Originating in Barcelona and present in over 120 countries, we inspire the world with creativity, innovation, and authenticity. Our multicultural team is the engine of our success. We are proud to take fashion beyond boundaries, connecting our unique style with people around the globe. At Mango, we dress everything we do with passion. Originating in Barcelona and present in over 120 countries, we inspire the world with creativity, innovation, and authenticity. Our multicultural team is the engine of our success. We are proud to take fashion beyond boundaries, connecting our unique style with people around the globe. Responsibilities: Documentation* Knowledge Base Creation: * Help gather and organize detailed information about the products we manage. * Feed AI with this information to improve user story generation. * Create product AI assistants. * Meeting Documentation: * Participate in team Agile ceremonies: dailies, sprint planning, refinements. * Take detailed notes during team and stakeholder meetings. * Create summaries and action lists to ensure follow-up on discussed points. * Product Documentation Maintenance: * Ensure all product documentation is up to date and accessible to the team. Backlog* Backlog Prioritization Support: * Help evaluate and prioritize backlog tasks based on business value and technical feasibility. Especially help identify dependencies between UX, front-end, and back-end tasks, and keep Jira properly updated. * Sprint Planning Support: * Collaborate in sprint planning, ensuring user stories are well defined and prioritized. * Help verify that incoming tasks are correctly written and ready to start. * Collect and analyze sprint metrics. Testing* Validation Collaboration: * Participate in reviewing user stories once development has completed them. * Perform initial evaluations to identify potential errors or areas for improvement. Feedback* Customer Feedback Management: * Collect and analyze customer feedback on current products. * Identify patterns and suggestions that could enhance products or services. * Google Analytics Enhancement: * Support in defining metrics and custom reports. WHAT DO WE EXPECT FROM YOU?* You are currently pursuing a degree in industrial engineering, telecommunications, or a related field. Taking Fashion Further

Carrer del Camí Reial, 49, 08184 Palau-solità i Plegamans, Barcelona, Spain

Negotiable Salary

SENIOR DIGITAL PRODUCT MANAGER / OWNER (SEARCH & CONVERSATIONAL)63839180696835126

Indeed

SENIOR DIGITAL PRODUCT MANAGER / OWNER (SEARCH & CONVERSATIONAL)

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world. YOUR NEW ROLE As a Senior Product Owner, you will define the vision of the Search \& Conversational experience for our customers, identifying opportunities and prioritizing key initiatives to transform the way we interact with them. You will be part of Mango’s Digital Product Team, working at the intersection of fashion, technology, and eCommerce. YOUR MAIN RESPONSIBILITIES* Define and communicate the vision of the Search \& Conversational experience, aligning stakeholders and cross\-functional teams around it. * Identify unmet customer needs and opportunities, developing hypotheses, validating concepts, and ensuring ROI for product developments. * Collaborate with research, design, technology, and data science to gather customer feedback and iterate solutions. * Monitor market trends, benchmark competitors, and integrate customer insights into product evolution. * Build, manage, and communicate the roadmap, addressing dependencies and blockers while identifying innovation opportunities. * Define functionalities, MVPs, and iterations with your team to deliver continuous value. * Manage and prioritize the backlog, ensuring alignment with company strategy and customer value. * Drive iterative releases, ensuring frequent delivery of business impact and customer value. * Participate in agile ceremonies (e.g., sprint planning, demos, retrospectives). * Monitor KPIs regularly, analyzing trends and improvements based on product iterations. * Report initiative progress and business impact to management and stakeholders. ABOUT YOU* Minimum 5 years of experience as a Digital Product Manager / Owner or in a similar role within eCommerce or digital products. * Proven experience in agile environments, with strong prioritization and adaptability skills. * Solid understanding of the eCommerce landscape, UX principles, and data\-driven decision making. * Excellent communication skills with the ability to collaborate effectively across technical and non\-technical stakeholders. * Familiarity with product management and collaboration tools (JIRA, Confluence, etc.). * Knowledge of key eCommerce metrics and tools such as Google Analytics, Optimizely, or similar. * Proactive, solution\-oriented, and creative mindset focused on driving innovation and delivering results. YOUR BENEFITS* Enjoy flexible working hours and a hybrid work model adapted to your needs. At Mango, we are committed to balancing work and home life. * At Mango, the weekend starts at Friday lunchtime. We offer intensive working hours on Fridays and on the eves of public holidays. * Plan your holiday leave according to your preferences. At Mango, we value your time and want you to enjoy every moment. * As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest! * Flexible remuneration package with tax benefits: medical insurance, training, catering and nursery program. * Free company transport from Barcelona and El Vallès to our company headquarters. * At Mango, we are committed to the professional and personal development of our employees. For this reason, as a Mango employee, you’ll be able to access a wide range of training courses in languages, mindfulness, personalized mentoring, continuous development programs and internal promotion opportunities, among others. * Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity. Taking Fashion Further

Carrer del Camí Reial, 49, 08184 Palau-solità i Plegamans, Barcelona, Spain

Negotiable Salary

Specialist Manager in Service Diagnosis and Digitalization (37101)63839180753283127

Indeed

Specialist Manager in Service Diagnosis and Digitalization (37101)

**Reference:** 37101 **Location:** Spain \> Barcelona \> Sabadell **Organizational Levels:** 00819617 \- Corporate Banking and Network \> 00816863 \- Organization and Commercial Productivity \> 00817628 \- Service Management Servicing \> 00817628 \- Service Management Servicing \> 00817628 \- Service Management Servicing **Possibility of multi-location:** Yes (1\) **Remember to update your professional profile before submitting your application** **What are we looking for?** -------------------------- We are seeking a Manager for Service Diagnosis and Digitalization to drive the evolution of the Bank's Customer Service processes (segments for Self-Employed, Business, Corporate, and Private Banking) towards a more digital, efficient model with reduced dependence on physical branches. This will be achieved through the identification and implementation of technological solutions that improve customer experience (CX/UX) and optimize operational efficiency. **Let's talk about the project...** ---------------------------- Your main responsibilities will be: * Analyze and map current services by channel, and monitor usage levels. * Identify opportunities for digitalization of services not yet available on digital channels. * Promote the use of digital channels among customers. * Identify improvements in customer service processes, whether in branch, digital, or telephone channels. * Estimate impacts of initiatives, track progress, and evaluate results. * Coordinate with various departments (segment, operations, remote support, etc.) to define and deploy initiatives. * Participate in defining requirements, planning, execution, and implementation of solutions. **What do we value in your application?** ------------------------------------- * Residency in Madrid or Sant Cugat. * Degree in Business Administration, Engineering, or similar. * Mandatory experience of more than 5 years in financial institutions or similar. * Experience in digital transformation projects. * Experience in project management, process improvement, or digitalization initiatives, especially customer-oriented. * Experience working with business, operations, and technology, collaborating with transformation teams, remote service, operations, IT, as well as commercial segments and networks to ensure digital initiatives are successfully designed and implemented, delivering value to both customers and the bank. * Advanced Excel skills. If you are looking for a new challenge within the bank, with cross-functional impact and high visibility, we would love to meet you! You will join a dynamic and growing team driving key initiatives to modernize the customer service model. **Additional Information** ------------------------- *Banco Sabadell is committed to promoting work environments where people are treated with respect and dignity, fostering professional development of its staff and guaranteeing equal opportunities in recruitment, training, and promotion, providing a work environment free from any discrimination based on gender, age, sexual orientation, religion, ethnicity, or any other personal or social circumstance.* *Banco Sabadell is part of the network of companies awarded the "Equality in the Company" distinction granted by the Ministry of Equality.* Note: This vacancy is an internal opportunity exclusively aimed at employees under the Banking Agreement; therefore, only applications from this group will be accepted. (1\) Multi-location: refers to the job location and includes the possibility of working from any office or corporate center regardless of the physical location associated with your position, while adhering to teleworking guidelines. **Remember to update your professional profile before submitting your application** Contact the Office for Support and Listening (OAE) for any inquiries.

Carrer de Josep Renom, 82, 08201 Sabadell, Barcelona, Spain

Negotiable Salary