Job Summary: We are seeking a Microcomputer Technician to provide technical support to users, resolve issues, and collaborate with teams for effective assistance. Key Highlights: 1. First-level technical support for users 2. Basic assistance to resolve common technical issues 3. Collaboration with other support teams Published on 06/03/2026 **Mission** ----------- In this search for new professionals, we aim to fill a vacancy for a **Microcomputer Technician**, working on behalf of one of our clients in **Miñano, Álava**. We are looking for you, who possess **knowledge of IT management** (Intermediate or Higher Vocational Training) and experience in **user technical support** (end-user devices, peripherals, Office 365, microcomputing, etc.). Your responsibilities will include: * Acting as the **primary point of contact for users**, delivering first-level technical support (via communication channels such as telephone or email). * Providing solutions and **basic assistance to resolve common technical issues**, such as software problems, network connectivity issues, etc. * **Collaborating with other technical support teams** to effectively resolve issues. * Delivering **basic guidance and training to users** on hardware and software usage. Support will be provided at the **worksite in San Sebastián (Gipuzkoa)**, in person. **Profile** ---------- **Minimum Requirements:** * **At least 2 years of experience in user support roles** * **Knowledge of installation and maintenance of microcomputer equipment** (end-user devices, applications, peripherals, etc.) * Practical knowledge of operating systems (Windows 10/11, Ubuntu 22/24\...) * Knowledge of **Office 365, Teams, OneDrive, Outlook**. * Experience with ticketing and remote support tools * Basic knowledge of Active Directory: resetting passwords, adding or modifying group members, disabling devices, etc. * Intermediate-level technical English * **Valid driver’s license and personal vehicle required** * Strong interpersonal skills are essential, both to foster a positive working environment within the team and to maintain courteous, empathetic interactions with users and other client personnel. * **Mandatory residence in the vicinity of Miñano (Álava)**, as this is an on-site position