***“The world is yours with Meliá”*** Continuing with Meliá is an opportunity to learn, grow, and further build your career within a global team. Here, you can take on new challenges and gain experience across different destinations while remaining part of our family. Are you ready to take the next step in your career journey with us? **REMEMBER:** Before submitting your application, **you must inform your direct supervisor and/or Hotel Director and your Human Resources Manager of your interest in participating in the internal selection process**. Your hierarchical supervisor does not have the authority to approve or block your application submission; however, they must be duly informed. ENGINEERING TECHNICIAN OPERATIONS * Identify and propose improvements that optimize efficiency in your role * Detect investment needs related to the Risk Prevention Plan (PAI), reporting them to your supervisor * Carry out assigned tasks related to compliance with technical\-legal regulations, following the guidelines provided * Execute all scheduled preventive maintenance tasks according to received instructions, adhering to established quality, time, safety, and aesthetic standards for each case * Execute corrective maintenance tasks according to received instructions, adhering to established quality, time, safety, and aesthetic standards for each case * As a member of the fire brigade, respond immediately to any fire alarm signal and follow corresponding procedures to safeguard the physical integrity of guests and employees, as well as hotel property * Participate in maintenance warehouse inventories to verify their proper operation * Record daily energy consumption readings to monitor and ensure appropriate usage and performance of facilities CUSTOMER EXPERIENCE * Understand the Brand’s philosophy and comply with applicable departmental standards, operational manuals, and identity guidelines * Safeguard the customer experience and personalize guest stays by anticipating needs and exceeding expectations * Address guest issues, communicating actions taken to your supervisor; escalate issues to your supervisor if no resolution can be provided * Understand Voice of Customer objectives and implement necessary actions to achieve them * Support your supervisor in implementing the established Sensory Architecture for your areas * Know and promote hotel services and facilities, as well as the entertainment program, experiences, and events HEALTH \& SAFETY/ HEALTHY WORKPLACE * Know the hotel’s evacuation plan * Know personal protective equipment (PPE) and use it correctly * Know work methods, procedures, and inherent risks associated with your activities * Assume responsibilities assigned to you in the Occupational Health and Safety Management System Manual **At Meliá, we are all VIPs** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and principles outlined in our Human Resources policies. Furthermore, we value promoting throughout our entire workforce a corporate culture committed to effective equality, and raising awareness about the need for joint and global action.* *We strengthen our commitment to* ***equality and diversity****, avoiding any form of discrimination—particularly based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our workforce are fundamental to our success as a global company****.* *Additionally, we advocate for the sustainable growth of our industry through a socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****.” Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to become “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
