Support & Cleaning- Part time

Description

Summary: The Support & Cleaning Agent maintains the cleanliness, hygiene, and presentation of the rental fleet through detailed interior/exterior cleaning, vehicle preparation, and inspection tasks. Highlights: 1. Focus on maintaining cleanliness, hygiene, and presentation of rental fleet 2. Clear progression to RoadTrip Agent or other operational roles 3. Training in cleaning standards, detail verification, and operational excellence **ABOUT US** Indie Campers is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support \& Cleaning are essential to ensuring every van is spotless, safe, and ready for the next customer, directly influencing customer satisfaction and operational efficiency. **THE ROLE** The Support \& Cleaning Agent focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is a hands\-on, physical, detail\-oriented operational role responsible for: * Cleaning vehicle interiors and exteriors * Preparing vans with kits and essentials * Inspecting vehicles post\-return * Managing cleaning supplies and consumables * Supporting depot organisation and logistics **WHAT WILL YOU WORK ON?** * **Fleet Cleaning:** clean and maintain vehicle interiors and exteriors to meet hygiene and appearance standards, ensuring consistent high\-quality results. * **Vehicle Preparation:** prepare campervans with required kits, bedding, and optional extras, ensuring readiness for bookings and check\-in/check\-out processes. * **Post\-Return Inspection \& Reporting:** inspect vehicles upon return for cleanliness, missing items, or damage, and report issues for follow\-up. * **Stock \& Consumables Management:** manage stock and consumables, including receiving, storing, and organizing supplies while reporting shortages or damages. * **Logistics \& Depot Organisation:** assist with depot logistics, keeping cleaning areas organized, moving vehicles, and supporting operational needs during peak times. **WHO ARE WE LOOKING FOR?** * **Must have**: Experience in cleaning **Nice to have:** hospitality, warehouse, housekeeping, or operations preferred. * **Must have:** Strong attention to detail and commitment to hygiene standards. * **Must have**: Physically fit and able to perform manual tasks (cleaning, lifting, moving equipment). * **Must have:** Reliable, punctual, and able to work in high\-paced environments. * **Must have:** Driving License (Category B). * **Must have:** English and **Nice to have**: local language proficiency (if applicable) **PHYSICAL AND OPERATIONAL REQUIREMENTS** * **Must have**: Able to perform physically active cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motion. * **Must have:** Comfortable working inside vehicles (tight spaces, elevated surfaces), and outdoors around the fleet. * **Must have:** Able to lift, move, or carry cleaning equipment, vacuum devices, water hoses, chemical products, or kits (up to 15 kg). * **Must have:** Comfortable using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided). * **Must have:** Must follow the safety company guidelines when handling chemical products * **Must have:** Comfortable working in varying temperatures and weather conditions when washing or preparing vehicles outdoors. * **Must have:** Able to maintain cleaning quality and speed during high\-volume operations and peak season. * **Must have:** Flexible to work weekends, holidays, and peak seasonal schedules. * **Must have:** Capable of adapting to last\-minute operational needs (e.g., urgent turnarounds or additional cleaning tasks). **THE INDIE COMMITMENT!** * Competitive compensation and travel benefits. * Clear progression to RoadTrip Agent or other operational roles. * Training in cleaning standards, detail verification, minor repairs, and operational excellence. * A multicultural, dynamic workplace with a strong team spirit. ***Are you Ready to Go Indie?***