**At Los Olivos Beach Resort** we are looking for **Hotel Receptionists** to join our team. We are seeking individuals with a positive attitude, customer orientation, and enthusiasm for delivering an exceptional experience to our guests. **Functions** Main responsibilities include: · Assisting guests during the check-in and check-out process. · Resolving incidents and handling customer complaints. · Managing cash, payments, and billing. · Billing and monitoring guest accounts. · Responding to in-person, phone, and email inquiries. · Providing information about hotel services, activities, and local points of interest. · Handling issues professionally and empathetically. · Coordinating with other departments to ensure smooth service and meet customer expectations. · Providing information about hotel services and local activities. · Managing reservations, modifications, and cancellations; administering reservations and changes according to customer needs. **Minimum Requirements:** * Previous experience in hotel reception. * Effective communication and customer service skills. * Strong communication abilities, problem-solving attitude, and courteous demeanor. * Ability to work under pressure and as part of a team. * Availability for rotating shifts. * Advanced Spanish and English language skills. * Knowledge of additional languages will be valued, especially German. * Proficiency with hotel management software and PMS systems. * Familiarity with Microsoft Office suite. * Availability to work rotating shifts. **Preferred Qualifications:** * Experience in holiday resorts (4 stars). * Familiarity with the southern area of Tenerife. * Ability to remain calm during high-traffic periods. **We Offer:** * A long-term opportunity with an outstanding work environment at a leading resort in Costa Adeje. * Joining a dynamic and service-oriented team. * Real opportunities for professional development and continuous training. * Professional and friendly work atmosphere. * Permanent contract after successful completion of probation period. * Full-time position. * Work location: On-site employment. Join our team and discover a unique work experience at **Los Olivos Beach Resort**. Send your application to **talento@hotelbahiadeavalos.com** with your updated CV. Position type: Full-time, Permanent contract Benefits: * Eligibility for permanent contract * Training program Work Location: On-site employment