Workshop Operations Director: Finished Vehicle Logistics

Description

585464 Ciempozuelos, ES **\#job\-location.job\-location\-inline { display:** inline; } **Workshop Operations Director:** Finished Vehicle Logistics CEVA Logistics provides global supply chain solutions to connect people, products, and suppliers worldwide. With a presence in over 170 countries and more than 110,000 employees across 1,500 facilities, we are proud to be one of the world’s top five third-party logistics (3PL) providers. We believe our employees are the key to our success. We aim to motivate and empower our diverse, global team to co-create value with our customers through our contract logistics and air, ocean, road, and finished vehicle transportation solutions. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, Rise in Motion. Your professional career is always in motion—growing as fast and as far as your ambition takes you. Join a global team comprising nearly 200 nationalities shaping the future of international trade, transporting essential goods, forging new paths, and pushing boundaries to serve a constantly evolving world. The pace is agile, the challenges are real—but the rewards are even greater: growth, purpose, and the opportunity to make a meaningful impact. This is more than a job—it is a journey where you keep growing YOUR ROLE Our CEVA team has an outstanding opportunity for a results-driven, strategically minded Workshop Operations Director to lead and optimize our high-volume after-sales and vehicle repair center (reconditioning, mechanical, bodywork and paint, PDI, VO, and fleet services). In this pivotal role, you will hold full P&L accountability for the facility (€20M) and lead a multidisciplinary team of approximately 80–100 people. You will act as the engine of operational efficiency, profitability, and customer satisfaction for major B2B accounts (manufacturers, insurers, leasing companies, and fleets), ensuring alignment with our national and international standards. WHAT WILL YOU DO? Reporting directly to the National Operations Director, you will oversee the plant’s end-to-end operations and drive continuous improvement across all service lines. Your key responsibilities include: **Business and P&L Management:** Define and execute the annual after-sales and workshop plan, monitoring revenue, margins, labor and material costs to ensure profitability and key performance indicators (KPIs: productivity, cycle times, first-time fix rate, rework, and spare parts turnover). **Plant Operational Organization:** Plan productive capacity (workstations, shifts, equipment) across mechanical, bodywork, painting, and reconditioning lines to balance workloads, minimize bottlenecks, and meet SLAs agreed with fleet and insurance clients. **Continuous Improvement, Quality & Safety:** Implement Lean methodologies (5S, Kaizen, structured problem-solving) to reduce cycle times, optimize facility layout, and ensure the highest standards of quality, occupational health and safety (OHS), and environmental compliance. **People Leadership:** Lead, motivate, and develop staff (80–100 technical and administrative personnel). Organize shift schedules, define individual and team objectives, and foster a safe, collaborative working environment. **B2B Client and Stakeholder Relations:** Maintain operational and strategic relationships with major clients (manufacturers, leasing companies, insurers); manage incidents promptly; and monitor customer satisfaction indices (CSI/NPS). **Systems, Data & Corporate Projects:** Optimize use of DMS/ERP and BI tools for daily analysis; prepare periodic reports for national and international management; and participate in global after-sales digitalization initiatives. WHAT ARE WE LOOKING FOR? To succeed in this high-impact position, we seek a candidate with strong leadership capability, business acumen, and deep technical expertise in automotive operations: **Education:** University degree in Engineering (Industrial, Operations, Automotive or related field). An MBA or Master’s in Operations/Supply Chain is highly valued. **Experience:** Minimum 5–7 years in leadership roles within after-sales, large-scale repair/reconditioning centers, or high-volume dealer networks. Proven experience managing P&L directly and leading large teams (>50 people). **Technical Knowledge:** Expert-level knowledge of workshop processes (mechanical, bodywork and paint, PDI, VO) and spare parts management. Experience with Lean methodologies, 5S, Kaizen, DMS/ERP systems, and data analytics tools (advanced Excel / BI). **Languages:** High-level English is mandatory (minimum B2, C1 preferred) for international reporting and meetings. French or German are advantageous. **Competencies (Soft Skills):** Strong leadership, high analytical ability, results- and operational-efficiency orientation, excellent B2B communication and negotiation skills, and agility in managing change. WHAT CAN WE OFFER YOU? With an authentic culture of recognition and reward, we want our employees to grow, develop, and become part of our journey. For this position, we offer: **Professional Development:** The opportunity to lead a high-volume operational center and manage high-value corporate accounts within a global logistics leader. **Competitive Package:** An attractive salary aligned with the role’s responsibilities and linked to performance objectives. **Impact:** A strategic role where your leadership will directly shape operations, team development, and the group’s digital transformation initiatives. ABOUT TOMORROW We value your professional and personal growth. That is why we consistently offer professional opportunities enabling you to thrive within CEVA. Join CEVA for a career full of challenges. As a global organization and part of the CMA CGM Group, diversity is fundamental to our business success; we can only thrive when we reflect the local cultures, languages, behaviors, and knowledge of our customers. By bringing together professionals with diverse experiences and skills, we broaden our expertise and drive creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes involve communication with candidates via recognized professional networks such as LinkedIn or through an official company email address: jacobo.del.cano@cevalogistics.com. We recommend that you do not respond to unsolicited commercial proposals or offers from individuals you do not know. **.buttontext8a889ca9edd3f301 a{ border:** 0pxsolid transparent; } .buttontext8a889ca9edd3f301 a: focus{ border: 0pxdashed \#04246a !important; outline: none !important; }