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Job Summary: Telefónica Tech is seeking a specialist to support the implementation and management of PAM technology and IAM solution projects, providing expert support to clients. Key Highlights: 1. Lead complex IAM solution projects for clients. 2. Continuous training and certifications. 3. Excellent dynamic and multidisciplinary work environment. **WHAT IS TELEFÓNICA TECH?** Telefónica Tech is the leading digital transformation company within the Telefónica Group. We offer an extensive portfolio of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, supporting our clients throughout their digital transformation journey. We are a team of over 6,200 courageous professionals working daily from various locations worldwide to achieve excellence through leadership grounded in transparency and teamwork. If you identify with our core values, we look forward to meeting you! www.telefonicatech.com **WHAT DO WE DO IN THE TEAM?** Within Telefónica Tech’s **IDENTITY & OT** unit, we provide expert-level technical and commercial knowledge of IAM technologies to our clients. Design and lead the implementation of complex IAM solutions, integrations, and processes across diverse client environments. Understand, prioritize, and track all support tasks related to the design, definition, deployment, and management of any IAM project for clients. **WHAT WILL YOUR DAY-TO-DAY LOOK LIKE?** Your mission will be to support the implementation, maintenance, and management of PAM technology projects for one of our key clients. + Administer, manage, and support the tool; create or maintain necessary documentation. + Generate specific reporting for the tool. + Improve and fine-tune the solution’s configuration. + Maintain implemented rules. + Backup configurations. + Apply security patches, firmware updates, and version upgrades. + Handle incidents and issues related to the tool. + Provide support during containment or mitigation phases of incidents or alerts raised by the Cybersecurity team. + Log handling of security tool exception requests. + Develop and implement connectors to integrate new applications into CyberArk management. + Implement specific measures for privileged accounts, such as 2FA, local account restrictions, authentication, privilege elevation (sudo), among others. + Create and keep updated an inventory of privileged accounts, access rights, owners, validity periods, etc. **AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD…** **Experience** + Over 2 years managing and tracking projects. + Over 3 years in consulting and implementing CyberArk PAM solutions. **Education** Required: + Higher Technical Diploma / University Degree in Computer Science or equivalent professional experience. + CyberArk PAM CDE certification. Desirable: + OneIdentity, SailPoint, or Entra ID certifications. + Training on IAM vendors (CyberArk, Azure AD, SailPoint, One Identity, Broadcom, OIM, CA, IBM, etc.). + Technical training in Cybersecurity. **Technical Knowledge** Desirable: + Familiarity with IAM tools (OneIdentity, SailPoint, or Entra ID). + Experience in IAM solution analysis and design. + Experience administering IAM infrastructure. + Experience in operational support, maintenance (evolutionary and preventive), and monitoring of IAM systems. + Experience overseeing and monitoring tasks within IAM projects. **Skills that would align well with the team and project for this role:** Required: * Teamwork capability. * Problem-solving ability. * Strong client communication skills. * Passion for security and technology. * Commitment to always delivering excellence, growing, and assuming new responsibilities. * Ability to learn and grow in an evolving environment. **LANGUAGES** + Native Spanish and **minimum B2 English** (oral and written fluency required for interaction with vendor support). **WHAT DO WE OFFER?** * Work-life balance measures and flexible working hours. * Continuous training and certifications. * Hybrid remote work model. * Attractive social benefits package. * Excellent dynamic and multidisciplinary work environment. * Volunteering programs. **\#WeAreDiverse \#WePromoteEquality** We firmly believe that diverse and inclusive teams are more innovative, transformative, and achieve better results. Therefore, we promote and guarantee inclusion for all individuals regardless of gender, age, sexual orientation or identity, culture, disability, or any other condition. We want to meet you!
