Description
We are looking for a person to join the club's reception team, responsible for providing excellent service to our members and visitors, managing game reservations, and supporting the club's daily operations.
Customer service: greet members, visitors, and groups (in person, by phone, and by email) with courtesy and professionalism.
Reservation management: book tee times, lessons with professionals, rental of golf services and equipment, such as golf carts, electric trolleys, golf bags, etc.
Billing and collections: collect green fees, membership dues, proshop products, and other services; open and balance the cash register.
Basic administrative tasks: register new members, update data in the club's database/management software, file documentation.
Proshop support: restock and organize merchandise for sale, provide information on products and promotions.
Coordination with other departments: communicate with the gardening department and caddy master to ensure smooth tee-off operations.
General information: explain course regulations, weather conditions, course status, and upcoming events/tournaments.
Tournament support: assist with player registration, distribution of welcome packs, and management of tournament standings on competition days.
* Minimum 1 year of experience in customer service.
* English (Intermediate spoken, Intermediate written)
* French (Intermediate spoken, Intermediate written)
* Own vehicle available
* Willingness to travel
* Permanent employment contract
* Intensive working schedule
* Gross monthly salary ranging from '1500' to '1800'