Overview: ### **Process Optimization Specialist – Financial Environment** **Are you passionate about continuous improvement and operational transformation?** At **Expleo**, we are looking for a **Process Optimization Specialist** with experience in financial environments and solid knowledge of **CCR (Credit & Collections)** processes to lead strategic efficiency and transformation projects. #### **What will be your mission?** * Analyze current CCR-related processes and identify opportunities for optimization, automation, and reduction of operational friction. * Lead cross-functional process transformation projects, from scope definition through implementation and follow-up. * Develop diagnostics, process maps, impact analyses, and business cases to justify operational improvements. * Coordinate technical and business teams to ensure proper integration of processes and systems. * Identify and activate efficiency levers at both operational and technological levels. * Monitor KPIs, measure results, and ensure sustainability of implemented improvements. * Prepare documentation, executive reports, and presentations for management. * Ensure compliance with internal operational quality standards and applicable regulatory frameworks. #### **What we are looking for in you** * More than **5 years of experience** in process improvement, operational transformation, or project management within financial institutions or shared services. * Solid knowledge of **CCR** processes. * Strong analytical capability and rigor in identifying optimization levers. * Excellent communication skills and ability to collaborate effectively with multidisciplinary teams. * Minimum **C1 level English proficiency**. #### **What we offer you** **100% Remote Work** (as required by client/project) **Versatile Growth**: Learn new languages and earn technical certifications through our **Expleo Academy**. **Time for You**: Enjoy **24 vacation days per year**, plus **December 24th and 31st**. **Outstanding Environment**: A place where peer support is the norm and unhealthy competition has no place. * ️ **Connection and Well-being**: At Expleo, laughter is never in short supply—and fun is guaranteed. Join our padel and running club, summer events, Halloween celebrations… and much more! **Flexible Benefits**: Health insurance, meal vouchers, childcare support… you choose how to use them!**Commitment** -------------- **We are an equal opportunity employer** and welcome applications from all qualified individuals, regardless of race, gender, disability, religion/belief, sexual orientation, or age. **\#LI\-LD1** -------------