At Accenture, we believe in technology as the driving force behind the complete reinvention of businesses. We work with leading market platforms and partners to drive our clients' businesses forward through digitalization, AI, and data. If you want to be part of a Great Place To Work® and join a team of over 801,000 professionals worldwide, keep reading: We are looking for two **Citrix Technicians** who will be responsible for the administration, support, and maintenance of Citrix environments, including management of virtual desktops, applications, networks, and security. **Key competencies** * Administration of Citrix Virtual Apps and Desktops: Implementation, configuration, and maintenance of virtual desktops and applications, both on-premises and in the cloud (Azure, DaaS). * Management of Citrix Profile Management: Configuration of user profiles, group policies, profile storage, and incident resolution. * Citrix Endpoint Management: Management of mobile devices, MDX containers, micro VPN, and secure access policies to SaaS and web applications. * Networking and security: Configuration of Citrix Gateway, NetScaler, AlwaysOn VPN, and advanced security controls for remote access and content filtering. * Monitoring and analysis: Use of Citrix Analytics to evaluate application performance, infrastructure, and user experience, as well as proactive threat management. * User management: Creation and administration of users, groups, roles, and permissions in Citrix environments. * Support and incident resolution: User support, incident logging and tracking using tools such as ServiceNow, Remedy, Jira, and ticket management. **We are seeking candidates to work in Bilbao** **Requirements** * Vocational training, degree or equivalent * 3 - 5 years of experience in administration, support, and maintenance of Citrix environments * Knowledge of operating systems, virtualization, networking, and ticketing tools, as well as problem-solving skills and user support abilities. * Language: Native Spanish and English (minimum B2) **Compensation and benefits** At Accenture, a company recognized as a Great Place To Work®, we promote a hybrid work model that, thanks to technology and our facilities, allows us to maintain the essential human connection needed to work effectively with our teams and clients. This connection enables us to preserve our culture of inclusion and diversity and be, according to Refinitiv, the most diverse company in the world. Additionally, we offer other benefits such as: * Health, life, and accident insurance * Medical services and wellness programs * Flexible compensation program and stock purchase * Flexibility programs (working hours, free days, vacations...) * Personalized training itinerary * Sustainability programs and Accenture Foundation * Employee network for diversity * Other benefits: Bankinter office with special conditions and profit sharing