Description
At Konecta, we are looking to hire an Inplant Agent (M/F) for the Vodafone Grandes Cuentas service located at our client's offices (hospital group in the healthcare sector). The selected candidate will be responsible for providing in-person and remote customer support (calls, emails, tickets) using Vodafone and/or client tools, as well as performing administrative tasks.
Main responsibilities:
* New account setups, cancellations, and number portability
* Terminal configuration
* Report preparation
* Call, email, and Excel management
* Database administration
* Vocational Training (FP) at Intermediate Level
* Minimum 1 year of experience in the telecommunications sector
* Advanced Excel proficiency
* Knowledge of Vodafone systems and applications
* Terminal configuration
* Residence within the province where the position is located
What do we offer?
* Temporary contract for 20 hours/week
+ From 11th to 30th August.
* Working hours: Monday to Friday, 09:00–13:00
* Salary: €771.47 gross/month
* Initial training provided by the company
* Immediate incorporation
* Excellent working environment
We are a company committed to equal opportunities for women and men, and we promote gender equality across all positions.
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