Description
We are looking for an IT Support Technician with experience in video conferencing systems to join a project in Biscay.
Responsibilities:
* On-site technical support to users.
* Resolution of hardware and software incidents.
* Incident management, logging, and tracking.
* Support and maintenance of video conferencing systems.
* Follow-up meetings with the coordinator and other support teams.
* Execution of procedural quality checks on the infrastructure across various sites.
Minimum requirements:
At least one year of experience in:
* Providing technical support to end users.
* Resolving incidents in Windows environments.
* Using ticketing tools.
* Video conferencing systems, preferably Crestron and Yealink.
Willingness and availability to travel between sites in Erandio, Amorebieta, and Sondika is required.
ACCUDE TI is a technology services company committed to our most valuable asset: PEOPLE.
We invest in developing our team so their talent contributes to the success of each of our projects.
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