Deliver the best customer experience in every interaction across all service channels by correctly utilizing work tools, applying processes, and adhering to best practices in customer service—thereby providing optimal guidance and achieving departmental goals. **Requirements:** * **Prior customer service experience (preferred)** * **Computer literacy** * **Basic Excel proficiency** * **Flexible scheduling availability** * **Availability to work on-site** **Competencies:** * Customer orientation * Responsibility * Adaptability to change * Proactiveness * Commitment **CALL US HOME:** If you’re smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and discover why 290,000+ people worldwide choose to call Concentrix home. Concentrix is an award-winning global CX solutions company that creates amazing experiences for the world’s leading brands and their customers. We are an ambitious team of innovators, risk-takers, and game-changers—the kind of people who thrive on solving complex problems. Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment, and prohibit such conduct against employees, applicants, or other covered individuals by co-workers, supervisors, managers, or third parties based on race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy, or other protected status. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** *The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.* Concentrix is an award-winning global CX solutions company that creates amazing experiences for the world’s leading brands and their customers. We are an ambitious team of innovators, risk-takers, and game-changers—the kind of people who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** *The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.*