ADMINISTRATIVE / RECEPTIONIST

Description

Position Summary: We are seeking an Administrative / Receptionist for a prestigious Medical-Scientific Association in Madrid, ensuring excellent member service and providing administrative support. Key Responsibilities: 1. High-quality telephone and in-person customer service. 2. Comprehensive administrative support for a medical-scientific association. 3. Document management and support for the Administration Manager. At **Jobs by Adlanter**, to strengthen customer service and the administrative team of a prestigious Medical-Scientific Association located in central Madrid, we are selecting an: **ADMINISTRATIVE / RECEPTIONIST** Reporting to the Area Manager and working closely with the rest of the team, the selected candidate will ensure excellent telephone and in-person service to the Association’s members. Key responsibilities include: * Answering incoming calls. * Managing mail and courier services. * Responding to members via any available communication channel. * Preparing and managing institutional documentation and contracts (digital and physical tracking). * Managing meeting room reservations and catering arrangements. * Liaising with suppliers. * Updating and maintaining the database. * Supporting the Administration Manager. * Managing the filing system. We seek a professional with university-level education relevant to the position, at least 5 years’ experience in administrative and/or reception roles, and advanced proficiency in Office and Outlook Express. A good level of English (B2) is considered a strong asset. Standard working hours: Monday to Thursday, 9:00–18:00; Friday, 9:00–15:00 * University-level education relevant to the position. * Experience in telephone and in-person customer service. * Intermediate/advanced knowledge of Office and Outlook Express. * Good English language skills preferred. We highly value at least 5 years’ experience in similar roles, ideally (but not exclusively) gained within **professional associations, training companies, and/or event organizations**, as well as intermediate-level English proficiency.