Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant to manage patient flow, billing, and administrative tasks, contributing to an agile and efficient service at a pioneering center. Key Highlights: 1. Joining a collaborative and specialized work team. 2. Internal Mobility and Promotion Policy. 3. Strategic Training Plan for personal and professional development. **Torre Caleido** ----------------- Quirónsalud is Spain’s leading provider of healthcare services. We count on internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work daily to deliver the highest quality, specialized care in our country. At Quirónsalud, we aim to attract the best professional talent to continue offering differentiated healthcare services distinguished by quality, high specialization, and person-centered health care. **Job Description** ---------------------------- We are selecting an Administrative Assistant for our Olympia medical center, located in Torre Caleido (Begoña metro station), in the northern area of Madrid. **Olympia is Quirónsalud Group’s pioneering center**. A unique project in Spain focused on caring for people through medicine and the latest health trends, sports development, and physical, mental, and emotional prevention. Our pillars are innovation, knowledge, perseverance, and excellence to achieve sustainable, patient-centered health. Why choose our center? * **Three specialized Center Areas** to enhance health status: Sport, Lifestyle, and Medical Center — offering a broad range of services for comprehensive physical and emotional care tailored to each individual’s specific situation. * **Multidisciplinary medicine**, encompassing various units such as Sports, Clinical and Aesthetic Nutrition; Sleep Unit; Clinical and High-Performance Psychology; Hyperbaric Chamber; and Cryotherapy — supporting and reinforcing the Center Areas to help each person reach their best version. * Teams of **excellent professionals**. * **State-of-the-art technological infrastructure**. * All located across **12,000 m² of dynamic, modern, and welcoming spaces**. You can discover what our center is like and how it would be to work at Olympia via this link: https://olympia.quironsalud.com/ What will be your mission? You will manage and organize patient flow, contributing to delivering an agile and efficient service. You will carry out corresponding billing processes and other administrative functions aimed at ensuring the proper delivery of the assigned service. What will be your duties and responsibilities? * Ensure correct administrative identification of patients. * Be precise and conscientious in handling cash and collecting payments from private patients, as well as requesting necessary authorizations from various insurance companies, ensuring compliance with established deadlines and procedures where applicable. * Resolve any conflicts arising from performed activities, demonstrating strong decision-making and problem-solving abilities. * Appropriately schedule appointments and/or tests per medical request. * Book services following established service criteria, and record all urgent services not requiring prior appointments. * Process authorizations when required. * Accurately control and manage cash-handling and collection tasks. * Prepare documents for billing according to established workflows. What do we offer and what are our benefits? * Immediate integration into a collaborative and specialized work team. * Work schedule: Flexible * Working hours: Possibility of split shifts (Mon–Thu: 9:00–14:00 and 16:00–19:00; Fri: 9:00–14:30) or rotating shifts (Mon–Fri: 8:00–15:00 // 14:30–21:30) * Internal Mobility and Promotion Policy * Attractive, competitive, and market-aligned salary package * Flexible compensation for nursery, transportation, health insurance, and meals. * Strategic Training Plan enabling personal and professional development. * Access to the Quirónsalud Contigo program: + Financial wellness: access to the Payflow platform and exclusive discounts. + Health wellness: physical and mental wellbeing programs and access to the Digital Hospital. + Family wellness: initiatives promoting healthy lifestyles and work-life balance. Requirements * Vocational Training Certificate in Administrative Assistance or equivalent. * Prior experience in reception / customer service and performing administrative tasks. * Interpersonal skills. * Effective and empathetic communication. If you seek a professional career within a prestigious and innovative hospital environment, with development opportunities and within an organization committed to the health of its patients and professionals, we invite you to join our team! **Requirements** -------------- Requirements * Vocational Training Certificate in Administrative Assistance or equivalent. * Prior experience in reception / customer service and performing administrative tasks. * Interpersonal skills. * Effective and empathetic communication. Do you already have a profile on ? Autocomplete with b4work **Department:** QS\-OTHER HEALTHCARE PERSONNEL**Location:** Madrid (Spain)**Contract Type:** Permanent**Working Hours:** Full-time**Sector:** Healthcare**Vacancies:** 1**Discipline:** Others**Work Modality:** On-site