Our company is seeking to incorporate into its team a **Trainer with a disability of 33% or higher**, to develop and deliver training programs for specialist telemarketing agents at our center located in Jerez de la Frontera. **What do we offer?** * Employment contract with fixed salary * Full initial training provided by the company * Dynamic team and positive working environment * Integration into a stable company * Registration with social security * Opportunities for professional development and continuous training **What are we looking for?** * Availability for travel and flexible working hours * Experience in training and/or conducting workshops * Strong verbal communication skills in Spanish * Commitment to social causes * Willingness to learn and work as part of a team * Communication skills and ability to work with diverse groups * Proficiency in using computer applications * Enthusiasm and commitment to the company **Your responsibilities will include:** * Developing training plans to build required competencies in staff according to their job profiles. * Preparing and monitoring onboarding of new personnel to facilitate integration within the company. * Training agents on how to use the platform. * Training agents on management guidelines outlined in the Code of Conduct, as well as disciplinary rules stated in the Internal Regulations; also, keeping them informed of any updates made to these documents. * Promoting and delivering internal and online training sessions to enhance or improve employee performance in their roles and in direct customer service. * Planning and implementing training in coordination with Call Center Management—specifically, reviewing the training content with the immediate supervisor of the individuals being trained. * Producing analysis reports on the production results of staff who participated in training, along with corresponding documentation. * Participating in administrative tasks related to organizing candidate documentation, generating files for various departments, and archiving. **Position Details:** * 100% on-site work * Monday to Friday schedule, 8-hour workday * Only open to individuals with a disability certificate of 33% or higher * Previous experience as a trainer, or teaching courses or workshops, will be valued * Immediate incorporation into the position Job type: Full-time Salary: €18,000.00–€18,100.00 per year Benefits: * Possibility of permanent contract Schedule: * Monday to Friday * Morning shift * Afternoon shift Application questions: * Do you have a Disability Certificate? Experience: * Trainer for telemarketing agents: 1 year (Desirable) Job location: On-site employment