**Who we are and what we are looking for?** We are a logistics company, specialized in last-mile delivery. We were founded in 2015 with the idea of developing a unique technological platform that optimizes, automates, and robotizes operational processes. And we made it! This would not have been possible without our people, our **Paackers**. Our main offices are located in Barcelona, and we have warehouses in several areas across Spain and Portugal. This is where we supervise storage and delivery operations, plan routes, and analyze data. We are seeking a **Warehouse Supervisor** profile for the **Madrid** area. **What will you do in this role?** ‍ Within the PS Operations department, you will supervise the day-to-day operations of our various branches across Spain. The workplace location will be one of the warehouses that Paack has within Spanish territory, and when necessary, you will need to travel to the branches under your supervision (in this case, Madrid). You will act as the point of contact between our branches and Paack. You will ensure operations proceed successfully while meeting the quality standards required by our company. You must anticipate potential incidents and provide solutions to minimize their impact on operations. Your main responsibilities will include: * Supervising daily activities at our branches to ensure optimal operational performance. * Ensuring compliance with processes and evaluating them for continuous improvement. * Monitoring, controlling, and improving daily KPIs. * Acting as the main point of contact between Paack and our branches. * Proactively contributing to the continuous improvement of daily operations and resolving any operational issues that may arise. * Providing support to our branches during operations. * Providing administrative support for managing refunds, billing, and claims. **What are the details of the offer?** * Contract: **Indefinite** * Working hours: **Full-time** * Start date: **Immediate** * Shifts: **Rotating, from Monday to Sunday** * **What do we offer?** * A great working environment where you'll meet outstanding industry professionals who will help you grow professionally. * + A dynamic and proactive culture with strong collaborative spirit. + Flexible compensation through our partner Coverflex in the following categories: * Restaurants * Public transportation * Childcare * Training * Health insurance *In accordance with Article 13 of Regulation (EU) 679/2016 regarding the protection of individuals with regard to the processing of personal data and the free movement of such data, we inform you that submitting this form implies your authorization in favor of PAACK LOGISTICS IBERIA, S.L.U., and group companies, for the processing of your personal data, which will be included in the information systems owned by PAACK LOGISTICS IBERIA, S.L.U., for the purpose of processing your application as a candidate for the offered job position, sending communications about the status of the hiring process, sending quality surveys regarding selection processes, and potentially sending you job offers of interest. Your data will be retained for a period of one year. At any time, you may exercise your rights of access, erasure, rectification, objection, data portability, and restriction by sending a written request to* *gdpr@paack.co*.* You can obtain further information about the processing of your data via the following* *link* *to our Privacy Policy.*