**Step into a role where innovation meets leadership.** Pazzi is the world’s first autonomous take\-away kitchen, where an automated pizza unit cooks the finest ingredients right before your eyes. Join us! With our first store opening in Spain, we’re excited to finally bring our concept to the public, showcasing our technology and defining the operational standard for future franchisees in EMEA, whilst delivering a next\-generation experience to pizza\-lovers across Madrid. We are recruiting an **Operations Manager** to operate this first location, ensuring its commercial success and role as a benchmark for future openings. **Role Description** Your mission will be to operate our first pazziria as a flagship store, ensuring the site runs smoothly across marketing, logistics, finance, and compliance. With direct support from PAZZI’s international team, you'll act as both store leader and business manager, balancing day\-to\-day execution with broader strategic challenges. **Key Responsibilities** *Operational Logistics* * Supervise supply chain and stock management for the store * Coordinate with the technical team for smooth robot operations *Supervision of the stores' operations* * Prepare the opening of Madrid's first Pazziria * Provide hands\-on support during the first opening weeks * Work towards a "business as usual" framework *Team Management* * Supervise the team members running hands\-on tasks in the Pazziria, organise schedules; * Act as manager and HR point of contact; *Marketing, customer satisfaction, brand image* * Local pizza market and QSR intelligence; market research incl. pricing, competitors practices, consumer preferences, current trends... * Ensure brand standards are reflected in every customer touchpoint; * Coordinate the definition and execution of customer attraction, marketing, and communication strategies, with dedicated communication agencies; * Oversee customer experience, ensuring satisfaction and loyalty as per company guidelines; *Administrative and legal obligations* * Ensure compliance with local regulations (health \& safety, labour...); * Coordinate with our third party legal provider for accountability and administration of day\-to\-day store matters; **Qualifications** * Degree in Business Management, Hospitality, or related fields (all\-rounder, generalist profiles encouraged to apply) * **2\-5 years of experience in project management roles** with varied reach, including supply, marketing, retail, customer satisfaction... * Holistic understanding of front and back end business stakes * Strong project management skills, comfortable juggling a vast array of topics * Strong sense of deadlines and prioritisation, ability to take leadership in coordinating schedules * Confident in managing a small team of 4 employees * Entrepreneurial and autonomous mindset * Experience in Hospitality, Food \& Beverage, Fast Food, or start\-up environments a strong plus * Excellent communication and interpersonal skills * Fluent in English and Spanish, additional European languages a plus **What we offer** * A leadership role in our flagship store, where you'll take real responsibility early on and directly contribute to shaping the blueprint for our future locations * Fast professional growth in a dynamic environment \- at PAZZI "out\-of\-the\-box" thinking is the norm and autonomy is encouraged, with the opportunity to learn by experience * An entry ticket to working in an international team with worldwide ambitions, offering strong opportunities for internal evolution across markets * Office hour shifts at a stimulating workplace above our Madrid store, with modern offices, and a culture where personal growth is as important as business growth * Competitive compensation and a clear growth path: this role is designed for motivated junior or mid\-level professionals ready to take on broader responsibilities and develop the skills needed to step into management **Join us in building the future of food\-tech. Apply now!** https://7t3jfddqp0m.typeform.com/OpManager *PAZZI is an equal opportunity employer and adheres to all EU non\-discrimination regulations.* Job Types: Full\-time, Permanent Pay: 2,300\.00€ \- 2,700\.00€ per month Idioma: * Inglés (Obligatorio) Work Location: In person