Are you looking for a role where you can make your mark in a globally leading company? We have an opportunity for you! In the Customer Service department of the International Hub in Burgos, we are seeking a **Customer Manager** for a temporary period. Reporting to the Customer Service Supervisor, your mission will be to manage and process orders from subsidiaries and agents from receipt to dispatch, optimizing resources, costs, and timelines. You will become part of the world's number one beauty company and specifically join our **International Distribution Center (IDC)**, a benchmark in distribution both within the Group and externally, supplying over 1 million products to customers across 53 countries worldwide, all under the highest standards of quality and sustainability. Say hello to **\#LorealOperations**! **\#LorealBurgosPlant.** **Your key responsibilities**: * Properly manage shipments to countries. * Handle customer complaints. * Communicate and proactively share information with carriers to ensure availability. **What you need to succeed**: * University degree or vocational training in Business Administration, International Trade, Transport and Logistics. * Knowledge of logistics, transportation, and business operations. * Communication skills. * Customer orientation. * Proactivity and autonomy. * Languages: B2 level in English is essential. French is a plus.