**Company Description** Do you want to be part of Europe's leading digital automotive platform? Are you passionate about cars and enjoy helping others resolve questions and procedures? We are looking for someone to join as an **administrative intern**, providing **customer service** and supporting our **Auto1 Group** team in Madrid. If you want to **develop professionally in customer service and administrative management within a digital environment**, this is your opportunity to start your career with us! **Job Description*** Request documentation and follow up on pending cases until resolution. * Resolve inquiries and issues from individual customers regarding vehicle procedures via phone and email. * Provide telephone support to customers to address any questions related to the vehicle sales process. * Manage and monitor assigned customer portfolios, ensuring smooth and efficient communication. * Assist in coordinating customer service activities, guaranteeing an optimal experience throughout the sales process. * Collaborate with the team in managing administrative and operational tasks essential for the department’s smooth operation. **Requirements*** Currently studying or recently graduated in Higher Vocational Training in Administration, International Trade, or a University Degree in Business Administration, Commerce, or similar fields. * Intermediate to advanced level of English is desirable. * Strong proficiency in office software tools (Excel). * Dynamic individual with strong analytical, problem-solving, and communication skills. **Additional Information** We offer: * Genuine possibility of continued employment after the internship period. * Working hours: Full-time from 09.00 to 18.00 (with one hour for lunch). * 25% remote work. * Duration: 6 months. * Salary: 600 €/gross per month. * Work location: Cuzco / Plaza Castilla.