Hey! At Fhios we are looking for an IT Technician to join one of our main clients. You'll probably wonder before applying to our job offer: Who are we? We are not just a technology consultancy, nor do we settle for being a creative agency. We are EVERYTHING, and our driving force is Artificial Intelligence. We apply AI to our Digital Marketing, Development, and Cybersecurity projects. Get to know us! Where are we located? Our offices are in Barcelona and Madrid. Learn more on our website https://www.fhios.es/ What will be your mission? * User support both in person and via email and phone. * Hardware and software support for PCs. * Support for mobile devices and tablets (iOS and Android). * Support for multifunction printers. * Management of user accounts across different systems (Active Directory, Office365, SAP, etc.) This job is a challenge… What do we need you to bring? * Minimum of 1 year of experience as a Helpdesk. * Experience with Windows 10/11 and Microsoft office software. * Office 365. * Experience with Android and iOS mobile devices. At FHIOS, we don't just ask—we also offer… * Job Location: Madrid (near La Vaguada shopping center) * Schedule: Saturdays from 8 AM to 8 PM * Thanks to our Onboarding program, we ensure you have the most welcoming virtual onboarding possible. * You'll enjoy 23 days of annual vacation. * We promote your training. We partner with platforms like Udemy, and we subsidize all certifications. Your knowledge makes us stronger. * If you refer a friend who ends up joining fhios, you'll receive a 500€ Amazon gift card! * With our flexible compensation system, you can distribute your salary as you wish and take advantage of tax deductions through childcare vouchers, restaurant tickets, transportation passes, and medical insurance. * If you're someone who takes care of yourself inside and out, you'll love knowing we partially fund your gym membership through Wellhub. * Some companies host afterworks once a week. We take it to the next level! We love organizing the best themed parties and team-wide contests. Don't believe us? Join us and find out. * Some offices require formal dress codes. That's not us—dress however you want! * Fhios is an inclusive, discrimination-free company where everyone gets a chance. We have an equality committee to ensure equal opportunities and treatment between men and women. * We are Baby Friendly. We want a world where no person has to choose between building a family and their career, and to that end, we follow an ethical code. At fhios, babies arrive with bread—and a welcome gift basket under their arm! Are you the unicorn we're looking for? Join fhios and become part of our team!