**Quirónsalud** --------------- Quirónsalud is Spain’s leading provider of healthcare services. We count on internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work daily to deliver the highest quality, specialized care in our country. At Quirónsalud, we seek top professional talent to continue delivering distinctive healthcare services distinguished by quality, high specialization, and person-centered health care. **Job Description** ---------------------------- **What are we looking for?** A professional to join the Patient Experience Service at HQS Palmaplanas to provide patient care at the hospital. Your mission will not only be to improve treatment and recovery for ill patients but also to enhance the overall well-being of the population. We are looking for you if you enjoy teamwork, possess a vocation for patient care, and communicate effectively with patients, family members, colleagues, and supervisors. Key responsibilities: * Deliver outstanding patient care aligned with indicators set by Management (service response times, service evaluation, information provision, etc.). * Demonstrate commitment and accountability in addressing customer complaints and suggestions, tracking each complaint to resolution and providing appropriate information to the patient/family. * Identify emerging problem trends and propose improved solutions. * Possess excellent communication skills to facilitate information exchange among patients, family members, and medical staff. **What do we offer?** * A stable position with an **indefinite-term contract**. * A **full-time schedule** of 37.45 hours/week. * **Rotating shifts**, Monday through Sunday, with legally mandated rest periods. * A **flexible compensation plan** (private health insurance for you and your immediate family, meal vouchers, childcare assistance, and transportation benefits). * Continuous training: we operate a **Corporate University**, a platform offering access to trainings, seminars, and events organized by Quirónsalud, as well as personalized talent and professional development plans. * As a member of the **\#Quirónsalud \#family**, you’ll enjoy **exclusive benefits**, including participation in a discount program with partner companies, tickets to sporting events, a volunteering program, and many more advantages. **Requirements** -------------- **What do we require?** * Higher Vocational Training Diploma in Administration and Finance; prior experience in a healthcare setting is valued. + Proficiency in English is essential. + German language skills are a plus. + Excellent communication and customer service skills. + Proactive attitude. + Problem-solving ability and adaptability. + Strong attention-grabbing capability. Do you already have a profile on ? Auto-fill with b4work **Location:** Palma (Spain)**Working hours:** Full-time**Sector:** Healthcare**Vacancies:** 1**Discipline:** Others**Work modality:** On-site