Job Request ID: 25444 Country: Spain Job Location: Ctra Torrejón\-Ajalvir, M\-108 km 4 Ajalvir, Madrid 28864 **Location** AJALVIR **Department and Subdepartment**: Quality and Continuous Improvement. **Objective**: Support Quality Systems and improvements, as well as complaint analysis, problem resolution, corrective actions, and follow-up; support external audits. **Main Functions and Responsibilities**: Analyze customer complaints by leading root cause analyses, ensuring effective containment, corrective, and preventive measures are established and implemented. Participate in problem-solving sessions (root cause analysis, actions, and follow-up). Develop and analyze monthly quality metrics, driving improvement actions to achieve targets. Participate in MRO improvement teams. Participate in updating and simplifying the MRO Quality System based on standards, regulations, and customer requirements. Support external audits (e.g., AENOR, EASA, Civil Aviation Regulations, foreign regulations, customers, etc.). Ensure, through system, process, and product audits, that practices and operations comply with Quality System requirements. **Required Profile**: Industrial and/or Aerospace Engineer **Education**: Industrial and/or Aerospace Engineer **Languages**: Advanced English, both spoken and written **Competencies**: - Proactivity - Teamwork - Results orientation - Analytical ability - Customer orientation