Leading engineering and consulting firm in the field of sustainable mobility and digital transformation For 55 years, Ineco has been designing comprehensive, innovative, and technological solutions that have helped advance toward a new model of more sustainable and safer mobility. Solutions that directly contribute to improving the quality of life for millions of people. With a multidisciplinary team of more than 6,000 professionals, the company operates across all continents, deploying its expertise and capacity to tackle technically complex projects thanks to specialized knowledge and the application of the most advanced and cutting-edge technology. Responsibilities Development of Contact Center platforms based on intelligent networks Development on voice and script platforms Dialplan configuration SIP configuration Requirements More than 5 years of experience in: o Cloud-based Contact Center knowledge o Development on voice platforms o Script development o Experience in intelligent networks o Dialplan configuration o SIP configuration // Years of experience in position: > 5 years // Degree: Computer Science - Vocational Training - Systems and Networks, Computer Science - Bachelor's Degree in Computer Engineering, Computer Science - Bachelor's Degree in Computer Science, Computer Science - Computer Engineering, Computer Science - Technical Computer Engineering, Computer Science - Master in Software Engineering, Computer Science - Master in Networks, Computer Science - Others // We offer What can we offer you? Join a leading public company in transport engineering and consulting with more than 6,500 professionals. We offer flexible benefits tailored to each individual. Continuous training. At INECO, we provide language training and technical training required to develop your professional career. Work-life balance. We offer multiple work-life balance measures. Access to numerous discounts and exclusive promotions for our professionals. Being part of a company like INECO means opportunity: the diversity of offerings we have means you can develop your professional path in the area that best matches your interests, as well as continuously learn across various company departments. At Ineco, we invest in talent by fostering challenging and stimulating work environments that promote personal and professional development for our employees, ensuring compliance with principles of equality, merit, and capability, as well as transparency, objectivity, and equal opportunities. At Ineco, we are committed to environmental protection and mitigating the effects of climate change, actively embracing the challenge of the 2030 Agenda and the 17 SDGs. Since 2008, we have adhered to the Ten Principles of the United Nations Global Compact, based on respect for and promotion of human rights, labor rights, environmental standards, and anti-corruption.