Description
**Description:**
----------------
We are looking for a **Second Reception Manager** for **ABBA Hoteles Sants**
Are you an organized person with leadership skills and strong customer orientation? At ABBA Hoteles, we continue to grow and want the best talent for our team in Barcelona.
**Your daily responsibilities will include:**
* Coordinating reception tasks with other departments to ensure an exceptional experience for our guests.
* Managing individual and group reservations.
* Attending to our guests in person and by phone, ensuring a friendly and professional approach.
* Monitoring credits and advance payments.
* Efficiently managing the hotel's email correspondence.
**We offer:**
* Immediate start.
* Permanent contract.
* Full-time schedule of 40 hours per week (morning/afternoon shifts and occasional weekend work).
* A dynamic and professional work environment within a renowned hotel chain.
* Opportunities for professional development and growth.
* Compensation according to the applicable collective agreement.
**Requirements:**
---------------
* Previous experience in similar positions within the hospitality industry.
* Organizational skills and ability to manage teams.
* Knowledge of Revenue Management.
* Proficiency in hotel management systems (PMS) and office software packages.
* Advanced level of English; additional languages are valued.
* Excellent communication skills and customer orientation.