We are looking for a **CRM Developer with expertise in Microsoft Dynamics 365 (D365\)** to become part of our team based in **San Juan, Puerto Rico**. This role is responsible for **designing, developing, and maintaining CRM functionalities and applications** aligned with business needs. The developer will play a key role in **system integration, process automation, and implementing innovative solutions** that enhance operational efficiency and improve the overall customer experience. ### **Key Responsibilities** * Design, develop, and maintain CRM functionalities, application modules, and portals within Microsoft Dynamics 365\. * Translate project specifications into executable solutions through flowcharts, diagrams, and structured code. * Build and customize solutions using plug\-ins, entities, workflows, process automation, and APIs. * Develop and optimize applications using **ASP.NET, C\#, JavaScript, SQL, HTML, CSS, JQuery, Power Apps, Power Automate, and Power BI**. * Troubleshoot and resolve system issues, collaborating with cross\-functional teams to identify and implement improvements. * Analyze, review, and enhance existing applications to optimize performance and meet evolving business needs. * Document development processes, code changes, and user manuals. * Work closely with business users to provide training, technical support, and troubleshooting assistance. * Monitor system performance post\-implementation to ensure quality standards and compliance with applicable regulations. * Deliver assigned project plans on time, maintaining accurate documentation and reporting. ### **Qualifications** **Education \& Experience** * Bachelor’s Degree in Computer Science, Information Systems, or related field. * Minimum **2 years of experience** with **Microsoft Dynamics 365 (Online)**. * Minimum **3 years of experience** in web development. * Proven experience in **system integration, CRM migrations (On\-Premise to Online)**, **Azure DevOps**, and **ITSM solutions** is preferred. **Technical Skills** * Proficiency in at least three of the following: + JavaScript + C\# + Java + SQL Server Integration Services (SSIS) + .NET Frameworks + COBOL + DB2 * Strong knowledge of the **Microsoft Power Platform** (Power Apps, Power Automate, Power BI, Dynamics 365\). * Experience with web technologies such as **HTML, CSS, JavaScript, JQuery, and ASP.NET**. * Excellent troubleshooting, debugging, and problem\-solving skills. **Certifications (Preferred)** * **Exam MB\-200:** Microsoft Power Platform \+ Dynamics 365 Core ### **Skills \& Abilities** * Strong analytical and problem\-solving abilities. * Detail\-oriented with excellent planning and time management skills. * Ability to collaborate effectively with users and leadership at all organizational levels. * Strong communication skills in **English and Spanish (intermediate proficiency)**. * Creative and innovative mindset with the ability to recommend and implement new solutions. ### **Why Join Us** We are committed to **innovation, excellence, and professional growth**. As a CRM Developer, you will play a key role in shaping how we leverage technology to better serve our customers and optimize our operations. Join us to make an impact and grow your career in a dynamic, forward\-thinking environment. Department B2B Locations Puerto Rico