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Customer Service Manager - German
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Pl. del Castillo, 5, 31001 Pamplona, Navarra, Spain
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Description

Description Sesé is the ally for companies seeking **comprehensive, digital, sustainable, innovative, and efficient solutions for their supply chain**. We are convinced that absolute commitment to all our customers, collaborators, and employees; innovation in processes; and partnerships between companies and industries will drive the change our sector, society, and planet need. **We are a team of more than 14,000 professionals across over 18 countries** who work every day to deliver the best service to our clients. Our values drive us—particularly commitment, trust, flexibility, passion, and responsibility. **What are we looking for?** We are looking for a **Customer Service** professional to join our **transportation** team at our central offices in **Pamplona.** On a daily basis, you will be responsible for responding to customer inquiries and requests for solutions regarding issues and unforeseen events, coordinating with the various stakeholders involved to ensure excellent service delivery. **What will your responsibilities be?** * Monitor traffic flows within your delegation, checking and reporting on the status of cargo deliveries to clients (delays, schedule changes, etc.). * Ensure satisfactory resolution of incidents involving trucks from the delegation, working with suppliers, clients, colleagues, etc. * Request loading and unloading time slots for both company-owned and subcontracted vehicles. * Update travel-related information (time slots, orders, loads, trips) in the computer system and in documents shared with colleagues in the delegation. **What requirements must you meet?** * High proficiency in English and German is essential. * Higher Vocational Training in Administration. * 1 year of experience in the transportation sector in a similar role. **What do we value?** * Knowledge of the Transport and/or Logistics sector. * A solution-oriented and organized individual. * Strong communication skills and customer focus. **What do we offer?** * Join a globally present company where you’ll become part of an innovative, dynamic, and purpose-driven team. * Participation in an expanding project offering real opportunities for growth and professional development. * A key role in shaping the company's growth, actively contributing to its success. * A high degree of autonomy within a collaborative, dynamic, and innovative team. * Access to exclusive social benefits as a member of Sesé: private health insurance, buffet cafeteria, discounts at over 400 brands, etc. * Flexible compensation plan tailored to your needs. * Well-being program. At Sesé, we seek individuals who share our passion and entrepreneurial spirit—those who want to be part of transforming the supply chain of the future. Above all, we look for people with the right attitude. Will you join us?

Source:  indeed View original post
David Muñoz
Indeed · HR

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