Receptionist - The Principal 5*

Description

* HOSPITALITY CONNECTION BARCELONA SL * Madrid * ### **Experience** No experience required * ### **Salary** Compensation not specified * ### **Area \- Position** **Hospitality, Tourism** + Hotel Receptionist * ### **Category or Level** Employee * ### **Vacancies** 1 * ### **Applicants** 0 * ### **Contract Type** Permanent Contract * ### **Working Hours** Full-time Ongoing selection process. ### **Responsibilities** Mission: At The Principal Madrid 5\*, we are seeking a Receptionist who will be the first impression of our hospitality, ensuring a warm welcome and efficient service. Your mission is to manage guest arrivals and departures, provide information, and attend to guests’ needs professionally and personally, guaranteeing an exceptional and memorable experience. Responsibilities: Guest reception and registration: warmly and professionally welcome guests, efficiently and accurately register guest information, issue room keys, and explain available services. Customer service: promptly and courteously respond to guest inquiries in person, by phone, or via email; provide information about the hotel, its services, local attractions, and events. Reservation management: make and confirm room reservations, ensuring availability and accuracy of information. Front desk administration and operations: maintain a clean and organized front desk area; coordinate with other departments to ensure smooth communication and coordinated service. ### **Requirements** Education in Tourism or Business Administration (desirable) Advanced level of English. Additional languages highly valued. Knowledge of reservation software (Ulyses) Prior experience, preferably in luxury hospitality. Excellent verbal and written communication skills. Customer orientation and ability to deliver personalized service. ### **Offered** Permanent contract. Full-time working hours. Uniform and one meal per shift included. Excellent work environment and team spirit. Outstanding continuous training programs. Opportunities for career growth within the company. **HOSPITALITY CONNECTION BARCELONA SL** --------------------------------------- * Barcelona * Human Resources