Description
The position entails comprehensive operational leadership of a team during the assigned shift, reporting directly to the maintenance manager at the San Sebastián de los Reyes workplace. Responsibilities are organized into four key areas to ensure service efficiency and quality.
The first area is customer management, where the incumbent serves as the primary liaison, ensuring smooth communication, rapid response times, and periodic review of performance indicators and improvement proposals.
The second area covers team and human resource management, including tasks such as personnel supervision, updating employment documentation, attendance tracking, and resolution of payroll-related incidents. It also includes developing and monitoring training plans.
The third area involves operational and financial management, encompassing budgetary control, inventory management, material receipt, and oversight of billing and subcontractors.
Finally, the fourth area focuses on quality, safety, and occupational risk prevention, ensuring compliance with standards such as ISO 9001, 14001, 22000, and 50001\. This includes waste management, audit preparation, and continuous inspection of work standards. The role is essential for maintaining productivity, safety, and satisfaction for both clients and the team.
A vocational training qualification (FP) at intermediate or advanced level is required, along with intermediate proficiency in office software tools. Basic knowledge of quality and food safety concepts is necessary, as well as a minimum of two years’ experience in supervisory or team leader roles, preferably in sectors such as food manufacturing, pharmaceuticals, healthcare, or hospitality.