Full management of insurance claim files at an insurance company, covering the entire process from initial notification receipt to final resolution. Responsibilities include damage assessment, direct contact with individual or corporate clients to collect documentation, and coordination with repair shops or professionals for repairs. Administrative follow-up, system updates, and deadline monitoring are also carried out, in collaboration with other departments. A medium-level vocational training qualification in administration and prior experience in administrative roles are required for this position; experience gained in the insurance sector or in incident management is especially valued. Strong organizational skills, clear communication abilities, and agility in resolving incidents are essential. Working hours are from Monday to Friday, with rotating shifts between 9 a.m. and 8 p.m., plus one weekend on-call duty per month or every six weeks. Compensation consists of an annual base salary of 17\.094 euros plus a quarterly variable bonus of 10%, linked to objective achievement. A minimum of three years’ experience in administrative positions is required; experience in the insurance sector or in incident management departments is highly desirable. Availability during the specified working hours and completion of a medium-level vocational training program (FP Grado Medio) in Administration are mandatory. Proficiency in office software tools—especially Excel—is required.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
