Description
We are seeking a **Customer Service Representative** with excellent communication skills and a strong customer orientation to deliver professional and efficient service. The selected candidate will be responsible for handling inquiries, resolving incidents, and ensuring a positive experience for customers.
**Responsibilities:**
* Handle inquiries via telephone, email, and other channels.
* Provide information about products and services.
* Resolve incidents and follow up on cases.
* Record and update information in the system.
* Collaborate with other departments to deliver outstanding service.
**Requirements:**
* Excellent verbal and written communication skills.
* Ability to solve problems and work effectively in a team.
* Proficiency with computer tools and Microsoft Office.
* Organizational skills, responsibility, and customer orientation.
* Prior customer service experience is preferred.
Salary: €14,574.10–€39,377.36 per year
Benefits:
* Option for an indefinite-term contract
* Dental insurance
Work location: On-site employment