Technical Developer – Dynamics 365 Customer Service (JavaScript & CIF, Europe)

Description

Summary: Seeking a Senior Technical Developer with strong hands-on experience in Microsoft Dynamics 365 Customer Service, focusing on JavaScript development, advanced CSW customization, and CIF integration. Highlights: 1. Development-focused role with strong D365 CE JavaScript expertise 2. Customize and extend Customer Service Workspace (CSW) 3. Implement and configure Channel Integration Framework (CIF) **Technical Developer – Dynamics 365 Customer Service (JavaScript & CIF, Europe)** ----------------------------------------------------------------------------------- 100% Remote – **EUROPA** Up to €52,000 gross/year Full-time English: B1+ minimum ️ Agile environment (Scrum / Kanban) **ALL SENIORITIES: JUNIOR, JUNIOR ADVANCED, SEMI SENIOR, SENIOR, LEAD, SPECIALIST** **About the Role** ------------------ We are looking for a **Senior Technical Developer** with strong hands-on experience in **Microsoft Dynamics 365 Customer Service**. This is a **development-focused position** requiring solid expertise in **JavaScript within D365 CE**, advanced customization of **Customer Service Workspace (CSW)**, and experience with **Channel Integration Framework (CIF)**. This is **not a functional consulting role**. We are specifically looking for a technical profile comfortable writing and maintaining code in production environments. **Key Responsibilities** ------------------------ * Develop and maintain advanced **JavaScript customizations** in Dynamics 365 CE. * Work extensively with **formContext, executionContext, and event handlers (OnLoad, OnChange, Ribbon commands)**. * Build and deploy **Web Resources**. * Customize and extend **Customer Service Workspace (CSW)**. * Implement and configure **Channel Integration Framework (CIF)** integrations. * Integrate external systems via **REST APIs**. * Work with **Microsoft APM SDK** where required. * Ensure clean architecture, performance optimization, and system stability. * Collaborate within Agile teams using Jira and CI/CD practices. **Mandatory Requirements** -------------------------- * Strong hands-on experience with **Dynamics 365 Customer Service**. * Proven experience developing **JavaScript inside D365 CE**. * Experience customizing **Customer Service Workspace (CSW)**. * Experience implementing **Channel Integration Framework (CIF)**. * Ability to translate functional requirements into technical implementations. * English level B1+. **Nice to Have** ---------------- * Experience with **TypeScript**. * Experience integrating CTI / Softphone solutions. * Advanced D365 customization experience. **What We Offer** ----------------- * 100% remote role within Spain. * High technical ownership. * Agile, modern engineering environment. * Competitive compensation (up to €52,000). * Long-term project stability. **Apply Now** ------------- If you are a **Technical Developer in Dynamics 365 Customer Service with strong JavaScript expertise**, we would love to hear from you.